Demi Pafitis

DEMI PAFITIS -│- PERSONAL STATEMENT Highly versatile, results-driven project manager, with a meticulous eye for detail and a strategic approach to problem-solving. Proven expertise in coordinating cross-functional teams, optimising workflows and delivering projects on time and within budget. Recently achieved the APM Project Management Qualification (PMQ), enhancing my understanding of key project management principles and methodologies. Skilled in both Agile and Waterfall methodologies, with a strong track record of improving project efficiency and stakeholder satisfaction through proactive risk management and transparent communication. Adept at balancing competing priorities, managing resources and ensuring alignment across teams to achieve strategic project goals. KEY SKILLS • • • • Stakeholder Management Risk Management & Mitigation Budget & Resource Management Project Planning & Leadership • • • • Expectation Management Writing & Presenting Proposals Commercial Acumen Executive Communication & Presentation EMPLOYMENT HISTORY Project & Product Manager - NPD https://www.jobsgopublic.com/ • • • • Developed and executed a comprehensive product roadmap valued at £2.5million for the public sector, ensuring alignment with company strategy and market relevance. Led cross-functional teams composed of external resource (business analysts, developers, SEO experts, as well as internal team members, effectively managing all aspects of the product suite’s development and delivery. Facilitated a range of workshops with internal and external stakeholders, including risk assessments, user requirement sessions, and focus groups, ensuring all product and project requirements were identified, captured and addressed. Implemented standardised business processes such as change management, streamlining workflows and establishing optimised ways of working across the business. Account Manager / Project Manager www.uk.novacroft.com • • • • • • Jobs Go Public – Recruitment Technology Apr 2022 – Jan 2025 Novacroft – Technology & Transformational Change Aug 2020 – Apr 2022 Led the planning and execution of client projects for a portfolio contributing c.£2m in annual revenue, including high profile accounts such as: The Royal British Legion, Evolvi, Raileasy, University of Bradford and Hertfordshire County Council. Coordinated cross-functional teams to manage and deliver long-term projects and fixed-term pilots, ensuring each project met scope, timeline and client-specific requirements. Served as the primary escalation and incident manager for project-related issues, overseeing resolution processes to maintain project continuity and client satisfaction. Onboarded new clients and launched projects by defining project requirements, setting timelines, and establishing key milestones to support smooth project initiation and delivery. Monitored project progress and identified improvement opportunities, implementing process enhancements to optimise project efficiency and achieve client objective Developed and implemented annual project roadmaps in collaboration with key stakeholders to align with strategic objectives and ensure successful project outcomes. Account Executive / Project Lead www.thisis.energy ENERGY Marketing Group, London Jun 2019 – Apr 2020 Managed end-to-end event production for high profile clients including Global Radio, Very, Porsche, Victoria’s Secret, MINI, EasyJet, Halfords and Samsung. Expanded beyond typical account executive tasks to event projects from initial planning and budgeting through to execution. Key Achievements: • • • • Victoria’s Secret UK Partnership: Spearheaded and secured a marketing partnership between Victoria’s Secret UK and the National Wedding Shows brand, negotiating a key supplier package across three spring 2020 shows. Performance Tracking System: Designed a sales tracking system for Victoria’s Secret, that enabled senior executives to assess the partnership’s impact on in-stores sales. Profit increase for Halfords Event Series: Within my first 2 weeks with the company, I took ownership of the budget for a 4-event series, transforming a near-zero profit forecast to a 25% margin through budget oversight and supplier negotiations. MINI Retailer of the Year Awards: Coordinated logistics and accommodations for MINI’s Annual Retailer of the Year Awards, which earned exceptional praise from MINI’s director as “the best RTOY in MINI history”. Managed Services Assistant www.bankpartners.co.uk • • • Bank Partners, London Jul 2018 – Jun 2019 Reduced agency debt for three NHS Trusts by 50% through effective supplier communication and resolved £500k of stagnant debt for one Trust. Launched invoicing and query resolution processes for three new NHS Trusts and trained respective teams. Advised clients on agency and supplier proficiencies to facilitate informed partnership decisions. Procurement Recruitment Consultant www.bramwithconsulting.co.uk • • Bramwith Consulting, London Jan 2018 – Jun 2018 Headhunted candidates and negotiated salary/benefit packages, ensuring alignment with client goals. Delivered exceptional service by understanding client requirements and presenting well-matched candidates. EDUCATION APM Project Management Qualification Association of Project Management Awarded: 02/04/2024 B.Sc. Psychology (2:1 Hons, with a study abroad year) University of Hertfordshire, UK (2013 – 2017) Southern Cross University, Australia (2015 – 2016) A-Level Textiles (A), Psychology (B), Spanish (C), ICT Level 3 Goffs School Sixth Form (2011 – 2013) INTERESTS & ACHIEVEMENTS Outside of work, I am an avid scuba diver, with a love for travelling to explore the underwater world, discovering vibrant marine life and beautiful coral reefs. My adventures have taken me to stunning locations, enriching my appreciation for diverse cultures and natural beauty. I am also passionate about Latin dancing, where I assist in Cuban Salsa lessons and enjoy social dancing with fellow enthusiasts. Available upon request. REFERENCES