FADIM KRIS C. BARTOLO
334 Sampaga st. Canalate City of Malolos Bulacan.
Contact # (-
Email address:-
Career objective: A seasoned Freelancer that can provide quality support, Expert in email management, customer service, and CRM processes. Trained in using Zendesk, Hubstaff, Gsuite and has an excellent writing skills.
Educational attainment:
Tertiary:Bachelor of Industrial Technology Major in Food Technology
Bulacan State University
Mc.arthur Highway city of Malolos, Bulacan-
Work background
LawnloveProvider Support/VA
HomebasedMay 20 – Agusut 31,2019
AloricaChat support Representative
Centris Quezon cityJuly 31, 2018 – January 1, 2019
ConvergysTechnical Support Representative
SM Annex, Quezon CityMarch 29, 2017- May 20,2018
Accenture PhilippinesOrder Manager
Eastwood, Quezon CityNovember 22, 2015 – January 2017
Philippine Statistics AuthorityField Enumerator
Catmon, city of Malolos, BulacanJune 2015 – November 2015
Commission on PopulationData Encoder (Home Based)
August 2013 – December 2015
SEMINARS AND WORKSHOPS ATTENDED
Billing and customer service – Gateway Tower, Araneta Center. Cubao Quezon City,
Email Etiquette II - Uptown Mall, Bonifacio Global City, Taguig, Philippines
De-escalate and Escalation - Global One Building Eastwood, Quezon City Philippines.
Email Etiquette I - Global One Building Eastwood, Quezon City Philippines.
Skills
Knowledgeable in Googole suites, CRM functions, Zendesk Ticketing system, Mailchimp, Shopify, and facebook ads.
Good in decision making, critical thinking, organizing and planning.
Tolerant and flexible to different situations.
Knowledgeable in applying Quality Tools and Techniques in solving problems systematically.
Character Reference
Jimmie Agcaoili
Team supervisor
Accenture Philippines
Global One Building Eastwood,
Quezon City Philippines. -
Reynaldo Fonseca
Credit investigator
Advance credit and development-
Carlos Cedric Caragay
Order Manager
Global One Building Eastwood,
Quezon City Philippines. -
Personal Information
Birth date: September 6, 1989
Age: 29
Height: 5 ‘11’’
Weight: 90 lbs
Civil status: single
Religion: Roman Catholic
Father: Crizaldo S. Bartolo
Occupation: Budget officer
Commission on Population,
Mother: Cecilia C. Bartolo
Brother: John Carlo C. Bartolo
University:Administrative aide
Commission on Population.
I hereby certify that the above information are true, correct and accurate to the best of my belief and knowledge.
FADIM KRIS C BARTOLO
