I am a seasoned, industrious and hardworking professional who used to give support to several call centers. Great communication skills and have and outstanding Email and phone etiquette. An expert on Zendesk ticketing system and CRM applications.
Skilled at email management and and has an excellent Multi tasking skills and can cater up to two customers at the same time effectively. Working In the BPO or Call center industry, honed me to be one of the best professional to provide support and gave me the ability to thrive in difficult situations.
Number driven and can work well under aggressive timelines and can produce stellar results at a limited time. Highly motivated and has great analytical skills, Possesses knowledge on account management and a outstanding critical thinker.