DEBORAH OSASEBOR
BUSINESS ANALYST
Address: Abuja, Nigeria. | Email:-|
Phone No: -| LinkedIn|
Professional Profile
A Business Analyst offering a comprehensive background in solution design & modelling, project
management, business & gap analysis, agile methodologies, and change management, driving full life cycle
management of projects, and delivering value through strategic planning and implementation. Proficient in
harnessing managerial leadership skills, negotiation skills, and analytical thinking to solve complex business
problems and ensure project success.
Skills
Solution Design & Modelling | Agile Methodologies | Business & Gap Analysis | Stakeholder Management
| Full Life Cycle Management| Project Management | Managerial Leadership Skills | Process Mapping &
Documentation | Risk Management| Software Testing | Effective Communication & Interpersonal Skills |
Product Management | Change Management| User Acceptance Testing | Consultative Skills | Analytical
Thinking & Problem-Solving | Ethics | Negotiation | SQL Scripting| Teamwork and collaboration skills |
Process Modelling| Accountability | Resilience | Requirement Engineering| Quality Assurance| Operation
Support System|
Tools:
Microsoft Office | Jira | Trello | Azure DevOps | Balsamiq | MS Project | Power BI | SQL | WBS | Raid
log | Draw.io | Figma | MS Visio|
Professional Experience
Justice Research Institute
Business Analyst
April 2022 - May 2023
• Assessed procedures, developed SOPs for process improvement, and optimized workflows using
business process mapping.
• Created documents and reports with data visualization for clear communication of referral pathways
and communication lines.
• Supervising a team, facilitating regular team meetings to ensure compliance with key performance
indicators (KPIs) and metrics, enabling the team to stay on track and meet project objectives.
Achievements:
• Achieved 15% cost savings by conducting gap analysis, data analysis, and employing business
intelligence decisions to address project gaps.
• Increased customer satisfaction by 20% through effective communication, eliciting project
requirements, and ensuring stakeholder alignment.
• Exceeded business growth targets by 25% through adaptive execution, project management skills,
and agile methodology implementation.
Heels & Tech
Lagos, Nigeria
Business Analyst (Remote - Contract)
Jan. 2022 - Mar. 2022
• Developed user stories with acceptance criteria and supporting documents, ensuring project clarity
and direction.
• Utilized Visio to map current and future process flows, identifying areas for optimization.
• Played an active role in creating essential project documents, facilitating effective planning.
• Showcased creativity in designing wireframes and prototypes using Figma, enhancing user
experience.
• Crafted functional requirements for business improvement, based on thorough analysis.
• Fostered seamless team collaboration using Slack, Confluence, and Office 365 for efficient
communication.
Achievements:
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•
•
Successfully elicited stakeholders' input, resulting in a 15% increase in project accuracy and
alignment with business needs.
Efficiently managed the product backlog on JIRA, leading to a 20% reduction in development time
and improved collaboration with the Project Team and Product Owner.
Created comprehensive documents, enhancing transparency and understanding, contributing to a
25% increase in customer satisfaction and effective project planning.
Meraki Signature
Lagos, Nigeria
Business Analyst
Jan. 2018 – Dec. 2021
• Utilized data analysis to enhance process efficiency through improved training and procedures.
• Employed stakeholder management techniques to maintain high-quality standards and evaluate
performance with reviews.
• Demonstrated expertise in negotiating contracts, conducting cost-benefit analysis, and optimizing
resource allocation.
• Applied business analysis and agile methodology, leading to increased efficiency and productivity
through process optimization.
• Facilitated UAT, conducted market research, and employed data visualization for better decisionmaking.
Achievements:
• Elicited and clarified requirements with stakeholders, resulting in a 10% reduction in project rework
and saving time.
• Conducted user interviews and facilitated meetings, leading to a 15% increase in customer
satisfaction and improved communication with local and virtual stakeholders.
• Performed as-is and gap analysis, achieving a 20% increase in process efficiency and contributing
to project growth and business targets.
Other Experiences
Creative Director Meraki Signature
Administrative Officer Attainables Education Ltd
Education
Ahmadu Bello University, Zaria, Nigeria
Bachelor of Engineering in Chemical Engineering
May 2013 – Dec- - 2012
