Deborah Oluwatomilola Olunubi--|http://linkedin.com/in/debo
raholunubi
Professional Summary:
I’m a hands-on Virtual Assistant dedicated to simplifying complex tasks and driving real results.
With deep experience in CRM systems, data management, and social media strategy, I excel at
streamlining workflows and boosting productivity. I ’ m known for building genuine connections
and delivering service that truly makes a difference. If you value a proactive, reliable partner who
turns challenges into opportunities for growth, I’m ready to help your business succeed.
Technical skills:
- Virtual collaboration and productivity tools
- Task and email management software
- Scheduling and data management tools
- CRM and time tracking systems
Soft Skills:
- Communication and interpersonal skills
- Problem-solving and adaptability
- Time management and organization
- Attention to detail and accuracy
- Customer service and support
- Critical thinking
Professional Experience:
Virtual Assistant and Customer Service Representative
Tades Group.
January 2021 - December 2024
Key Achievements:
- Streamlined Operations: Successfully implemented efficient administrative systems, reducing
workload by 25% and increasing productivity by 30%.
- Enhanced Communication: Developed and maintained complex scheduling systems, ensuring
timely coordination of family events and appointments.
- Improved Customer Service: Provided exceptional support to clients, responding to inquiries and
resolving issues promptly, resulting in a 95% client satisfaction rate.
- Social Media Management: Managed social media accounts, creating and scheduling engaging
content, increasing followers by 50% and boosting online presence.
- Data Management: Maintained accurate and up-to-date records, utilizing CRM software to track
client interactions, sales, and customer feedback.
Education and Certification
- Bachelor of Science, Microbiology, Joseph Ayo Babalola University - 2024.
Second Class Honors (Upper Division).
- Virtual Assistant Course, Alx - 2024.
- Customer Relationship Management (CRM) Specialization, Coursera - 2024.
References
Available upon request.
Portfolio Link:
https://www.canva.com/design/DAGf0fGuwOM/nOWi9gI52LuPqQN6wEhRYQ/edit?
