Deborah Olunubi

With over three years of hands on experience as a Virtual Assistant and Customer Service Representative, I’ve mastered the art of keeping businesses organized, efficient, and customer focused. I don’t just assist, I elevate operations.

I specialize in providing high level administrative support, streamlining workflows, and ensuring that nothing slips through the cracks. From managing inboxes and calendars to handling CRM systems, scheduling podcast guests, coordinating content, and conducting detailed research, I’ve done it all, and I do it well. My clients trust me to manage their day to day tasks so they can stay focused on scaling their business.

But what really sets me apart is my customer service expertise. I bring warmth, clarity, and professionalism to every interaction. I’ve handled hundreds of client and customer conversations with care, empathy, and efficiency, turning even the most frustrated customers into loyal advocates. Whether it’s through email, chat, or voice, I know how to represent a brand with integrity and make people feel genuinely supported.

I’m tech savvy, organized, and proactive. I’ve worked with tools like Podmatch, Matchmaker FM, Google Workspace, Canva, Trello, and a variety of CRM platforms. I’m also quick to adapt to new systems and pride myself on being the go to problem solver on any team.

In fast paced environments, I stay two steps ahead. I don’t wait to be told what to do, I take initiative, communicate clearly, and deliver results. I work independently but also thrive in collaborative settings where ideas flow and everyone is working toward a shared vision.

I’m proud of the trust I’ve built with the clients I’ve worked with, many of whom have stayed with me long term because of the value I bring to their business every single day.