KAYODE DEBORAH
VIRTUAL ASSISTANT
CONTACT
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SUMMARY
WORK EXPERIENCE
(- Ali Owe Street Ifako, Gbagada, Lagos, Nigeria-https://www.linkedin.com/in/deborahkayodes
Results-driven virtual assistant with experience providing administrative
support to busy professionals and entrepreneurs. Skilled in email
management, online research, effective client communication, and
project management. Proven track record of increasing productivity and
efficiency.
VIRTUAL REPRESENTATIVE (Volunteer)
Spice Up Center, Owerri, Nigeria (April 2025 - Present)
● Administrative Support: Managing documents weekly with high
accuracy.
● Empathetic communication: Using active listening skills to
understand client needs and concerns.
● Manage Emails: Responding to emails daily, reducing backlog by
30%.
● Weekly calendar schedule: Organizing tasks and appointments
to maximize productivity and meet deadlines.
● Project Management Skills: Planning campaign for upcoming
celebrations simultaneously to achieve successful completion.
● Social Media Management: Increased social media engagement
by 50% through targeted content.
● Call Scheduling: scheduling calls with reminders weekly to
prevent omissions.
MEDICAL VIRTUAL ASSISTANT
Summit Medical Group, Columbia, United States of America (July 2024
- February 2025)
● Medical Administrative Tasks: Managed 600+ patient records
with accuracy and efficiency.
● Managed Patient Data: Ensured 99% data accuracy in patient
record entry.
● Ensured Compliance: Maintained 100% compliance with HIPAA
regulations and medical standards.
● -Appointment Scheduling: Coordinated 30+ patient
appointments and reminders daily with a 95% show-rate.
● Prior Authorization: Obtained prior authorizations for patient's
medication/equipment, reducing denial rates.
● Insurance Verification: Verified insurance coverage for patients
ensuring seamless billing.
● Remote Patient Monitoring: Monitored patients remotely,
ensuring prompt intervention and reducing hospital
readmissions.
● Chronic Care Management: Developed care plans for patients
with chronic conditions, improving patient outcomes.
● Effective Communication: Built strong relationships with
healthcare professionals and patients through clear and
empathetic communication.
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EDUCATION
AHMADU BELLO UNIVERSITY, KADUNA, NIGERIA / BNSC
MAY, 2023 - JANUARY, 2026
COLLEGE OF NURSING, OBANGEDE, KOGI, NIGERIA / O.N.D
SEPTEMBER, 2019 - NOVEMBER, 2022
SKILLS
● Effective Communication; Clearly and concisely communicates
with clients and team members.
● Email Management; Manages emails and responds in a timely
manner.
● Appointment Scheduling; Schedules appointments and events
using digital calendars.
● Data Entry; Accurately enters data into software systems.
● Administrative Support;Provides administrative assistance with
tasks and documents.
● Microsoft Office; Proficient in using Microsoft Office Suite.
● Google Workspace; Skilled in using Google workplace for
collaboration and file management.
● Electronic Health Record management; Excellently used for
patient database and retrieval.
● Time Management; Prioritizes tasks and manages time
effectively.
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CERTIFICATIONS
Basic Tech Skills
Issued by; Basic Tech School
(2025)
Virtual Assistant
Issued by; ALX Africa
(2025)
Clinical Staff Training
Issued by; Tebra University
(2024)
Office Staff Training
Issued by; Tebra University
(2024)
Theoretical and Practical Computer Guide
Issued by; College of Nursing Obangede (2022)
LANGUAGE
English - Fluent
PORTFOLIO
https://drive.google.com/file/d/1Ci8h4LSqsGXpv9y3JoxmOj2LtvRsEzSo
/view?usp=drivesdk
