Deborah Kayode

I am a highly organized and empathetic Virtual Assistant with a proven ability to streamline operations, enhance productivity, and deliver exceptional support for busy professionals. My background includes a strong foundation in administrative excellence and specialized medical virtual assistance, allowing me to work with precision, maintain compliance, and manage client needs with confidence and care.

What I offer:

Operational efficiency: I successfully reduced email backlog by 30% at Spice Up Center through structured inbox and task management. I am skilled in calendar coordination, project support, and optimizing daily workflows.

Data accuracy and compliance: While managing over 600 patient records at Summit Medical Group (USA), I maintained 99% accuracy and ensured full HIPAA compliance, demonstrating my keen attention to detail.

Client engagement and scheduling: I helped achieve a 95% appointment show-up rate by setting up proactive reminder systems and maintaining clear, compassionate communication with clients.

Technical proficiency: I am comfortable using Microsoft Office, Google Workspace, EHR platforms, and social media management tools, having driven a 50% growth in engagement for previous clients.

What makes me different:

Dual expertise: I combine medical administrative skills such as prior authorizations and insurance verification with general virtual assistant tasks like CRM updates, research, and project coordination.

Certified and adaptable: I hold certifications from ALX Africa’s Virtual Assistant program and Tebra University’s Clinical/Office training, and I am fluent in English.

Proactive mindset: Whether I’m developing chronic care plans or managing an online campaign, I thrive in fast-paced environments and bring a solution-focused approach to every task.

My goal is to help professionals reclaim their time by taking on critical, time-consuming tasks with consistency, discretion, and reliability. If you’re looking for a virtual assistant who brings both structure and empathy to the table, I’d love to connect.