Deborah Dumotonye

Deborah Dumotonye

$10/hr
Administrative Assistant, Certified Executive Virtual Assistant and Customer Support Representative
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos State, Nigeria
Experience:
2 years
About

I am a results-driven professional with over 2 years of experience in administrative support, specializing in data management, CRM systems, and project coordination across educational and corporate settings. My expertise lies in optimizing processes, managing executive schedules, and delivering exceptional support to enhance organizational efficiency and productivity.

In my previous roles, I demonstrated a proven ability to handle complex tasks effectively. As an Administrative Assistant at Blessed Comprehensive Group of Schools, I managed over 1,000 student records using CRM tools, reducing data retrieval time by 30%. Additionally, I improved communication workflows by serving as the primary liaison between staff, students, and parents, addressing over 100 inquiries daily. At Scandic Lion Ltd, I coordinated domestic and international travel, managed 100+ executive meetings, and facilitated timely communication within the team, increasing productivity by 40%.

I hold certifications in Virtual Assistance and Customer Service Management from ALX and VAA Global, and I have a strong foundation in project management tools like Trello and Asana. My skills include organizing and prioritizing tasks, meeting deadlines, and identifying bottlenecks to streamline workflows.

Key technical proficiencies include Microsoft Office Suite, CRM systems, project management tools, Email management, and Travel coordination. I am also adept at verbal and written communication, having improved social media engagement by 80% through targeted content creation for a non-profit.

Beyond administrative work, I bring additional expertise in grant research and writing. I have secured over $10,000 in funding for non-profit organizations and organized virtual fundraising events that raised more than $5,000.

Passionate about leveraging innovation, I thrive in fast-paced environments where my skills in time management, critical thinking, and attention to detail can make a tangible impact.

Languages
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