Deborah Chidera Nkemjika

Deborah Chidera Nkemjika Effurun Delta State, Nigeria. --linkedin Administrative Virtual Assistant ……………………………………………………………………………………………………… PROFESSIONAL SUMMARY Dedicated Administrative Virtual Assistant with proven expertise in executive support and management. Strong communication and customer service skills, complemented by analytical capabilities and meticulous attention to detail, committed to enhancing organizational efficiency and delivering exceptional service through effective data management and process optimization. ……………………………………………………………………………………………………… RELEVANT SKILLS ● Administrative Management ● Tech Savviness ● Data Entry & Organization ● MS Office (Word, Excel, PowerPoint) ● Customer Service ● Data management and analysis ● Project Management ● IT support and troubleshooting ● Communication ● CorelDraw and graphic design ● Problem-Solving ……………………………………………………………………………………………………… WORK HISTORY 02/2024 to Current Audit Officer (TiVo Corporate Services) ● Assist in conducting internal audits and compliance reviews. ● Gather and analyze data to identify trends and draw conclusions. ● Prepare audit work papers and assist in drafting reports. 02/2022 to 02/2024 Bancassurance Referral Officer (Old Mutual Nigeria) ● Developed strong relationships, leading to a 30% increase in sales through new client acquisition. 02/2019 to 12/2021 HMO/Administrative Officer (Twins Clinic & Hospital) ● Managed front desk operations, ensuring accurate record-keeping and efficient patient billing. 11/2016 to 12/2018 Cashier/Sales Representative (Chebes Logistics Ent. Ltd) ● Boosted client acquisition by 30% through exceptional customer service. 04/2013 to 02/2014 Subject Teacher (National Youth Service Corps) Efon High School, Ekiti State ● Developed engaging programs to meet students' diverse needs and fostered a positive learning environment. ……………………………………………………………………………………………………… EDUCATION Bachelor of Science (BSc.) in Economics Madonna University ……………………………………………………………………………………………………… CERTIFICATION 11/2024 Virtual Assistant Training (ALX Africa) 06 to 11/2016 Computer Basics & Office Applications (Pat Computers) 07 to 08/2024 On-Demand IT Skills Training (Digital Witch Support Community)