Deborah Akinloluwa

I am tech-savvy, adaptable, and committed to delivering quality assistance that improves efficiency and productivity for businesses and professionals. As a Virtual Assistant, I have developed a diverse skill set that enables me to efficiently handle administrative, customer service, and organizational tasks. My expertise includes:

1. Appointment Setting

• Scheduling and managing appointments for clients, executives, and teams.
• Coordinating meetings across different time zones.
• Sending reminders and follow-ups to ensure punctuality.
• Using tools like Google Calendar, Outlook, and scheduling software.

2. Data Entry & Management

• Accurately inputting, updating, and maintaining databases.
• Organizing spreadsheets and records for easy access and retrieval.
• Proficient in Excel, Google Sheets.
• Ensuring data integrity and confidentiality.

3. Customer Service Support

• Handling customer inquiries via email, chat, or phone.
• Providing solutions to customer issues professionally and efficiently.
• Managing support tickets and escalating issues when necessary.

4. Email Handling & Management

• Organizing inboxes, filtering important emails, and responding to inquiries.
• Drafting professional emails for business communication.
• Managing email marketing campaigns via Mailchimp or similar platforms.
• Unsubscribing from spam and ensuring a clutter-free inbox.

5. Communication & Organizational Skills

• Strong written and verbal communication for professional interactions.
• Attention to detail in managing tasks and meeting deadlines.
• Ability to multitask and prioritize workload efficiently.
• Problem-solving skills to handle unexpected challenges effectively.