Deborah Adeniyi

Deborah Adeniyi

$5/hr
Virtual Assistant | Business Operations Support | CRM Automation | Customer Support |Notion & Zapier
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
ADENIYI, DEBORAH OLUWAYEMISI http://www.linkedin.com/in/deborah-oluwayemisi-adeniyi EDUCATION Ladoke Akintola University of Technology Bachelor of Technology, Biochemistry Ogbomoso, Nigeria Mar, 2018 WORK EXPERIENCE Volunteer Virtual Assistant Remote Paediatric Society of the African League Against Rheumatism (PAFLAR) 2025-Present - Document meeting proceedings by preparing accurate and well-structured minutes of meetings. Schedule, coordinate, and organize virtual meetings across multiple time zones. Draft and share formal communications and reminders to stakeholders and speakers. Collaborate with team leads to plan webinars and events, including panelist coordination and follow-ups. Create, schedule, and publish social media content for awareness campaigns and events. Support in compiling questions, content, and materials to ensure smooth panel discussions and webinars. Assist with maintaining consistent communication channels (WhatsApp groups, email updates, and social platforms). Virtual Assistant – CRM & Lead Generation Projects - Workflow Automation Specialist – Notion Student Hub Project - - - Remote 2025 Created a real estate task management board on Monday.com (free plan) for property listing updates, CMA preparation, and lead follow-ups. Implemented status tracking, priority tagging, and due date management for streamlined workflow. Organized tasks into “This Week,” “In Progress,” and “Completed” groups for visual clarity. Virtual Assistant – SOP & Process Documentation Project - Remote 2025 Built an integrated Notion workspace featuring: student hub dashboard, enrollment tracking system, sponsor outreach pipeline, and content repository. Connected Google Forms and Google Sheets for automated data collection and reporting. Streamlined project tracking, enabling real-time progress visibility for stakeholders. Workflow Automation Specialist – Real Estate Monday.com Board - Remote 2024-Present Managed CRM databases, updated client profiles, and tracked deal stages to ensure accurate sales pipelines. Conducted lead generation research, compiling verified contact lists for niche industries, including real estate and service businesses. Designed and implemented follow-up email sequences, improving response rates and conversion opportunities. Coordinated with clients to maintain updated prospect data and ensure timely outreach. Remote 2025 Developed industry-specific Standard Operating Procedures (SOPs) for niches like dental clinics, auto repair shops, and laundromats. Created PDF lead magnets for client acquisition, incorporating branded formatting and content structure. Offered upsell services for SOP customization and implementation. Automation Consultant – Lead Generation Chatbot - Remote 2025 Built a lead generation chatbot system to capture and qualify website visitors. Configured automation workflows to sync collected data with CRM tools for immediate follow-up. Designed conversation scripts tailored to target industries, improving engagement and lead quality. Traydah Remote Customer Service Representative - Handle customer complaints - Resolve customer issues and complaints effectively and efficiently - Respond promptly to customer inquiries and concerns via phone, emails, or chat - Maintain accurate records of customer interactions and transactions - Escalate customer issues to the appropriate department or manager as needed - Collaborate with other departments to resolve customer issues and concerns - Maintain a positive and professional attitude at all times - Meet or exceed performance targets, such as call volume and resolution time - Adapt to new technologies and processes as they are implemented - Upsell products and services to customers when appropriate - Friska Farms Limited Sales and Customer Representative- - Develop strong, ongoing relationships with prospects and customers - Meet and exceed quotas - Schedule meetings and presentations with prospects - Create, plan, and deliever presentations on company products - Communicate customer and prospect product pain points to appropriate departments - Track all sales activities in company CRM system and keep current by udpating account information regularly Freelance Editor - Proofread and edit online media product about scientific literacy Manage demo review for best-selling textbook Write press release for authors and submit them for online distribution Conduct market research and gathering resources for use in publications Working as developmental editor Ensure grammatical accuracy as well as discuss any potential changes with authors. Freelance Content Writer - Quantum Analytic - 2021 Writing and editing for freelance sites, e.g Upwork Ensuring perfection in documents and project works Prompting submission of assignments Good feedbacks from clients Data Analyst Intern - 2021 Oyo State, Nigeria 2022 Collected, cleaned and interpreted data. Communicated through building of interactive dashboards. Processed various data about products, customers, and goal of a company making it easier for decision makers to interpret. Worked with live Covid-19 data from WHO and NCDC. Created interactive dashboards with Tableau, PowerBi and Excel. Used Microsoft SQL and PostgreSQL for accessing, cleaning and analyzing data. Turned raw, unclean data into a useful interactive dashboards that will impact decision making. Used Python for accessing, analyzing data and data visualization. Chemistry Teacher Anambra State, Nigeria Anglican Girls Grammar School - 2018 Taught chemistry subject to assigned classes. Ensure that chemistry experiments are carried out safely and responsibly by educating students on laboratory safety and monitoring them. Set up assignments, tests and experiments. Handled various administrative roles such as updating student records and keeping record of laboratory tools, supplies and equipment. Made researches to give updated resources to students. VOLUNTEER EXPERIENCE Field Surveyor Volunteer Oyo State, Nigeria United Nation Children’s Fund 2021 - Conducted baseline survey for Faith for Life (F4L) initiative. - Reached out to caregivers in Ona Ara local government of Oyo state. - Gathered information on the baseline knowledge, attitude, and practices (KAP) of respondents. - Carefully selected random settlement to talk to caregivers. - Gave daily report to the supervisor. Data Clerk Volunteer Oyo State, Nigeria World Health Organisation 2021 - Prepared source data for computer entry by compiling and sorting information. Maintained database by entering new and updated account information. Established entry priorities. Ensured accuracy in data entry of account information. OTHER SKILLS AND COMPETENCIES Canva | Google Workspace | Trello | Notion | Mailchimp | Microsoft Suites | Calendly | Intercom | Instant Data Scraper | Contact Out | Slack | PowerBI | AWS | Make.com | Airtable | GoHighLevel | Asana |Flodesk | Zapier | HubSpot | Monday.com | Project Management | Data Entry | Travel Itinerary and Planning |Internet Research |Communication |Email Management |Community Management |Tech Support |Administrative Tasks |Transcription |Proofreading and Editing |Calendar Management and Scheduling |Presentation Slides Creation |Customer Support |Data Analysis |Meeting Minute Taking |Bookkeeping |Canva Design
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