I am an industrial designer specialized in furniture and product development, with experience in 3D modeling, rendering, and technical documentation.
I truly believe that design has the power to transform people's reality, enhance their quality of life, and make daily routines more practical and beautiful. As a designer, I am fascinated by the ability to translate abstract emotions and concepts into tangible products, as well as to deconstruct structured elements to create something meaningful and unique.
In addition to my background in design, I have over three years of experience in customer service, supporting B2B clients at a major telecommunications company. During this time, I provided assistance via phone and email, analyzed contracts and billing statements, resolved technical and financial issues, handled disputes, and escalated complex cases when necessary. This experience strengthened my ability to work with diverse customer profiles, maintain empathy in challenging situations, and deliver effective, timely solutions.