Deasia Harris

Deasia Harris READY TO WORK. San Antonio, TX 78244-- Professional Summary Excellent written and verbal skills, with an eye for detail. Extremely productive in a high-volume, highstress environment in multiple industries including Healthcare. Highly productive in the use of Office-based software and On contact CRM. Over 2 years in Technical Support. Over 6 years in Sales experience in multiple industries, in particular, in the Healthcare Industry and commercial sales this included UpSell expectations with customers. Handled customer inquiries, upsell prescriptions, apparel wear, taking care of customers dealing with their bank accounts such as inquiring balances, loans, and turning money into international according to what country customer was traveling to. Mail Order opportunities, up-sold Prescription-retrieval Services, answered health-insurance reimbursement questions, solved billing problems, and insuring great customer service all at once- within regulated, compliance-driven environments. My skills are not only telemarketing but also hands on customer service. I am a self-starter with a can-do results-driven attitude. Have dealt with a diverse customer population that has high-service expectations. I am enthusiastic and extremely detail-oriented working with minimal supervision. Strong organizational skills.. Effective problem solver, team player, and proven leader looking to grow. Authorized to work in the US for any employer Willing to relocate: Anywhere Authorized to work in the US for any employer Work Experience Cashier and Customer Service Dominos-San Antonio, TX September 2025 to Present pizza maker, cashier, helped customers with processing their food orders. Stocking shelves keeping them and lobby neat and organized. Voice Representative(remote) GCO, LLC October 2024 to November 2024 - Conduct surveys in regards of election Inbound calls Deal with registered voters Customer service Brand Ambassador P10P- (Perfect 10 Promotions) independent contractor-San Antonio, TX August 2023 to Present -Self-booking days to work -Handed free alcoholic beverages new/old -Promote different brands Troubleshooting Methods, De-ecalations. Luce Research remote-San Antonio, TX October 2024 to November 2024 conduct political surveys topotential registrated and nonregistered voters.outbound only . Inbound Sales Representative onetouch direct-San Antonio, TX May 2023 to September 2023 answering inbound calls for new internet, home phone, and mobile customers. Building rapport with customers to help them select the right packages based on needs. Active listening skills to make sure I understand the customers needs to make sure to close the sale We work with t-mobile companies- our department is the sales department , I’m HSI AGENT (home internet) my job is proceed helping clients who are interested in setting up service (inbound only) Patient Care Assistant Elara Care-San Antonio, TX January 2023 to April 2023 Assisting residents with bathing, feeding, and engaging in everyday activities. I had access to work van to make sure residents arrived for scheduled doctor appointments or any other appointments scheduled for residents. Maintain a daily log of activities and resident behavior. Customer Service Rep Atento-San Antonio, TX April 2017 to February 2018 Helping customers select the right products based on their needs. Offering great customer service and keeping up awesome response times for tech support. Chat expert to help set up a repair, or make appointments. 24/7 Accessibility support and Handling up to 30 chats per day. Customer Service Representative Asurion-San Antonio, TX March 2017 to October 2017 handle technical issues for customers who had questions or concerns about a device they have. Leasing Agent hillstone at prue-San Antonio, TX February 2014 to February 2015 · Inspected community grounds and models for cleanliness prior to opening · Updated social media sites with accurate pricing and availability daily · Provided community tours and encouraged prospective residents to begin the application process · Weekly outreach marketing and resident event planning · Organized guest cards and followed up with prospective residents Leasing Agent hilstone at prue road March 2014 to January 2015 greet new and current resident. kept community groounds clean. organized office . informed current residents about upcoming payments and or events for the property. Customer Service Representative Education High school or equivalent Broady Lee Academy-San Antonio, TX August 2009 to May 2012 High school diploma Judson High School-Converse, TX August 2009 to May 2012 Some college High school diploma or GED Skills • eClinicalWorks • Travel planning • Public speaking • Cooking • Customer support experience within education industry • Management • Bartending • Patient care • Merchandising • Care plans • Cash register • DME • Sanitation • Guest services • Documentation review • Adobe Illustrator • Quality assurance • Personal Assistant Experience • Sales support • Transportation management systems • First aid • Google Ads • Negotiation • Time management • Authentication • Home health • Communication skills • Attention to detail • Serving • Risk management • Operating systems • Journalism • Computer literacy • Medical terminology • Antivirus software • Product demos • Productivity software • Customer retention • Active Directory • Managing customer accounts • Paychex • Events management • Microsoft Office (7 years) • Customer support specialist experience • Exercise planning • Human resources • Facebook • Calendar management • Inventory management • Banking (1 year) • B2B • Slack • Wealth management • Group home • CRM system proficiency • Mac OS • iOS • Clear verbal communication • Maintaining an organized workspace • 4G/LTE • Customer acquisition • HubSpot • Filing • Team development • Sales • Social media trend analysis • Hair styling • Yardi • Branding • Customer service (6 years) • Customer service problem-solving • Coffee experience • Content management systems • Medical office experience • Recruiting • Inside sales • Canva • CSR • Event Planning • Google Docs • Administrative Experience • Host/hostess experience (2 years) • Logistics • GPS • Patient service • Team management • Computer networking • Help desk • Network support • Remote work experience • Workday • Customer communication • Accounts receivable • Creative writing • Ambassador,Customer ServiceFair Housing TrainingMarketing/Social Media Resident Retention (6 years) • Clinical research • Direct sales • Customer Care • Medical billing • Hospitality • Content writing • Multi-line phone systems • Office experience • Phone etiquette • Brand ambassador (2 years) • Marketing • Grammar Experience • OneSite • Product management • Talent acquisition platforms • Data analytics • Driving • Proofreading • Analysis skills • Facebook Advertising • Social listening • Insurance verification • Retail sales • Spanish • Confidential information handling • QuickBooks • Outdoor work • Upselling • VPN • Bar • Customer relationship management • Supervising experience • ROI • 10 key typing • Technical sales • Banking • Food safety • Math • 3G • Warehouse experience • Payroll • Food service • Acting • AI • Video production • Talent acquisition • Social media marketing • Medical administrative support • Project management • Instagram • Cash handling • Toddler care • Data analysis skills • Social media brand management • Restaurant experience (2 years) • Health information management • Video editing • Data entry • Sales strategy • Front desk • Account management • Records management • Athenahealth • HIPAA • Zendesk • Software troubleshooting • Google Analytics • E-commerce • Typing • Search engines • English • Social media engagement • Greeting customers • Copywriting • Occupational health (5 years) • Order processing • Microsoft Powerpoint • Cleaning • Loss prevention • Outbound calling • Computer operation • Call center agent experience • Customer support experience within finance industry • Car wash • Venue customer assistance • Cabling • Customer support • Social media management • Medicare • Root cause analysis • Program management • Warm calling • Surveillance • Computer skills • Financial sales • Grocery store • Managed care • Adobe Photoshop • Salesforce • Editing • Cocktail experience • Market research • PeopleSoft • Social media content creation • Clerical experience • Digital marketing • Hotel experience • Problem management • Civil rights • Document management • Account analysis • Wine knowledge • Leadership • Photo editing • Conflict management • Recreation attendant experience • Financial planning • Purchasing • Event marketing • Technical Proficiency • Business development • 5G • Content editing • Technical support • Video shooting • Medical scheduling • Medical records • Food handling • Inventory control • LAN • Search Engine Optimization (SEO) • Mobile devices • Patient observation • Load & unload • Interpersonal skills • Delivery driver experience • Adobe Creative Suite • Social media advertising • Senior care • Assistant manager experience • Call center experience • Telecommunication • Interpersonal communication • Medical coding • Databases • Microsoft Excel • Outbound sales • Microsoft Outlook • Retail math • Clinic • Complaint handling • CRM software • Android • Presentation skills • Anatomy knowledge • Cold calling • Insurance sales • High-end sales • Advertising sales • Word processing • Relationship management • Software installation • Ethernet • Marketing analytics • Statistics • Content creation • Microsoft Word • Basic math • Sales management • Windows • Stocking • Live chat • Office management • Affiliate marketing • TikTok • Telemarketing • Microsoft Teams • Accounts payable • Financial services • Organizational skills Languages • Polish • English - Expert Certifications and Licenses Driver's License TABC Certification Certified Employee Benefit Specialist Bar TIPS TABC Certified