David Han's Sarmiento

David Han’s Sarmiento 579 Nodad, Susano Rd. • Caloocan, 1400 •-• (- Education Mary the Queen College of Quezon City Quezon City, Philippines 3rd yr BS, Information Technology, GPA: 3.8/4.0 August 2021 - August 2025 Relevant Coursework: Programming, Cybersecurity, Information Security, Project Management, Information Management Development Bank of the Philippines (DBP) RISE Merit Scholar Caloocan City Business High School High School Diploma, With Honors Caloocan City, Philippines July 2021 Experience Horizon Tech Solutions State Computer Specialist August 2022 –City, Current • Provided technical support to end-users via phone, email, and in-person. • Troubleshooted and resolved hardware and software issues, including network connectivity, printer problems, and application errors. • Installed, configured, and maintained computer systems and peripherals. • Performed routine system maintenance tasks, including software updates, virus scans, and data backups. • Trained end-users in computer usage, software applications, and basic troubleshooting techniques. • Documented and tracked all service requests and resolutions in a ticketing system. • Improved user satisfaction by providing timely and effective technical support. • Reduced system downtime through proactive maintenance and timely resolution of issues. • • • • Certified Professional in Google Cybersecurity ISC2 | Certified in Cybersecurity Certified Professional in Google I.T Support Certified Professional in Google AI Essentials Horizon Tech Solutions Caloocan City, Philippines Business Development Manager April 2023 – Current • Developed and executed strategic business development plans to identify and pursue new market opportunities. • Identified and qualified potential clients through market research, networking, and industry events. • Built and maintained strong relationships with key decision-makers at prospective clients. • Prepared and delivered compelling presentations and proposals to prospective clients. • Negotiated and closed new business deals, exceeding sales targets • Managed the entire sales cycle from lead generation to contract negotiation and customer onboarding. • Provided market intelligence to senior management on industry trends, competitor activities, and market opportunities. • Improved customer satisfaction through proactive account management and exceptional customer service. • Expanded market share in key target segments. • • • Certified Professional in Google Data Analytics Certified Professional in Intuit Academy Bookkeeping Certified in Google Foundations of Digital Marketing and E-commerce David Han’s Sarmiento Leadership & Activities BSIT DEPARTMENT IT Department President • Lead and manage departmental activities and events. • Represented student interests in faculty and administration. • Developed and implemented initiatives to enhance student experience. Quezon City, Philippines July 2022 – December 2024 Google Student Developer Club Online, Remote Student Leader Representative August 2022 – December 2024 • Organized workshops, hackathons, and other learning events. • Mentored fellow students are devoted to technical skills and career development. • Built and maintained relationships with Google Developers. Microsoft Student Ambassador Online, Remote Student Leader Ambassador July 2023 – December 2024 • Promoted Microsoft technologies and developer programs within the student community. • Organized and participated in community outreach events. • Developed and delivered technical presentations and workshops. Skills & Interests Technical: C++ (Beginner to Intermediate), Python (Advanced), SQL (Beginner), Computer Literate, Slack, Microsoft Teams/Office, Programming (Advanced), Information Security (Advanced) Language: English (Intermediate), Japanese (Beginner), Danish (Beginner), Chinese (Beginner), French (Beginner) Interests: Reading books, Business conference, Seminars, Workshops