David Agostinho Vahi Rosa

David Rosa Employment History Personal Info Advisor, SITEL Group. Coimbra, Coimbra Phone: Nov. 2022 - Jan. 2023 - • Answer user questions about computer software or hardware operation to solve problems. • Refer major hardware or software problems or faulty products to suppliers or technicians for maintenance. • Read technical manuals, chat with users or perform computer Email:-Address: Rua Adolfo Loureiro 89 - 2B, Coimbra,- (PT) diagnostics to investigate and solve problems or to provide technical assistance and support. • Install and carry out small repairs on hardware, software or peripheral equipment, following the project or installation specifications. • Maintain records of daily data communication transactions, problems Skills and corrective actions taken or installation activities. Video editing Store Operator, Phone Style. Coimbra, Coimbra Aug. 2016 - Aug. 2022 • Consult sales and marketing representatives to obtain information about the product or service and discuss the style and size of Photoshop Skills Googleing advertising copy. • Consult the representatives Provide technical support during the Computer Science installation or configuration of the software. • Manage and maintain the hours of the executives. • Create, maintain and insert information in data banks. • Supervise and thirty other administrative officials and provide the training of officials by scheduling training or organizing training material. • Prepare work schedules. Organize calendars and commitments. • Train and help the team not use the computer. • Keep records regarding stock, personnel, orders and supplies. Languages Portuguese • Create, maintain and insert information in data banks. • Answer phones and give information to customers, take messages or Spanish transfer links to the appropriate people. • Answer phones, direct calls and take messages. • Fazer recomendações à gerência sobre quesões, como decisões sobre mudanças de procedimientos. • Resolve service claims or collections from clients by carrying out activities such as merchandise exchange, money reimbursement or account adjustment. English • Contact customers to answer questions or to notify them of the results of the claims investigation or any planned adjustments. Operador de Loja, SONAE. Coimbra, Coimbra Nov. 2015 - Aug. 2016 • Processing cash, debit, credit, and check transactions using a cash register or other point-of-sale system in a retail environment. Its functions include balancing the cash register, making change, recording purchases, processing returns, and scanning items for sale. • Customer service. Education eduRUMOS - EDUCAÇÃO, Coimbra, Continental, Coimbra GED, Computer science , Sep. 2011 Escola Superior de Tecnologia e Gestão de OH, Oliveira do Hospital, Coimbra Administração e Marketing