David Abarca

My background lies in successfully maintaining great customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to realize enhanced customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make a significant contribution in this position.

The following achievements show my qualification for this position:

·       Developing and implementing key policies and procedures in customer service departments to boost productivity and enhance team morale.

·       Earning a reputation for quickly identifying and resolving potential problems customers may have which led high customer satisfaction.

·       Establishing solid and trusting relationships through exceptional communication and interpersonal skills.

·       Balancing multiple tasks within fast-paced, deadline-driven, and customer-facing environments.