Dave Malmberg

Hi there! I’m Dave—someone who’s blended deep QA experience, customer support leadership, and a whole lot of adaptability into a career rooted in problem-solving and empathy.

🛠️ QA & LiveOps Roots: With over a decade of QA and live service testing experience in the game and tech industries, I’ve led teams through product launches, incident management, bug triage, and sprint planning. I’ve supported dev teams, tested across platforms, and ensured player and customer trust by delivering stable, polished experiences.

🌞 Entrepreneurial Detour: I spent six years running a successful solar installation company—wearing all the hats (marketing, logistics, operations) while learning firsthand how to lead with clarity, empathy, and results.

🎮 Return to Games & Support: Most recently, I returned to QA and player support in mobile game development, leading CS strategy, writing documentation, and supporting live releases. I’ve also re-immersed myself in modern tools (Helpshift, Jira, Unity, Jenkins) and love combining tech-savviness with customer care.

💬 What I’m Looking For: I'm seeking a role in QA, Customer Success, or Live Operations where I can bring my energy, experience, and curiosity to a passionate team. I’m not afraid to roll up my sleeves, support users through tough issues, or take a step back to grow forward.

Let’s connect if you're looking for someone who can listen well, adapt fast, and help your product (and your people) shine.