Daryl Shane D. Flores

Daryl Shane D. Flores Birth Gender Height Religion Civil Status CONTACT INFORMATION October 18, 1991 Male ’ Roman Catholic Single Email- Phone- Address OBJECTIVE Room 201 Go-Shen Building, Talamban, To work in an organization where I can use my knowledge and skills to deliver value added services as well as further enhance my learning and develop my career in the field of customer service. EDUCATION 3rd Year Undergraduate Bachelor of Arts in International Studies Xavier University – Ateneo de Cagayan Cagayan de Oro City SKILLS Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes. Computer-literate performer with extensive software proficiency covering wide variety of applications. Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent goals. Cebu City 6000 EXPERIENCE Customer Support Officer General Admin – Field Operations | QBE GSSC May 9, 2016 to October 28, 2016 Check-In Coordinator | Author Solutions Inc. January 04, 2016 to February 22, 2016 Fraud Analyst | JP Morgan Chase Co. September 2014 to August 2015 Customer Service Representative Tier 2 | Convergys July 2012 to September 2014 REFERENCES Proven relationship-builder with unsurpassed interpersonal skills. Mr. Gino Labrador Team Manager Convergys, Asiatown i1 Building IT Park, Cebu Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Innovative problem-solver who can generate workable solutions and resolve complaints. Mobile No.:-,- Ms. Jacky Valle Production Trainer Author Solutions Inc. Asiatown TGU Tower IT Park, Cebu Work email:- Mr. Leonard Esguerra Team Manager JP Morgan Chase Co. Jose Maria del Mar St, Cebu City Mobile No.:- Julius Besana Service Manager QBE GSSC Skyrise Alpha Building, Cebu Business Park, Cebu City Mobile No.:-