DARYL JEAN RAMOS
Executive Assistant
Profile
6 years Executive Assistant
Achieved significant revenue growth within a short timeframe
by creating project roadmaps and effectively managing
accounts in Mindanao.
Managed and successfully negotiated major contracts with
prominent companies in Mindanao, collaborating closely with
CEOs. Recognized as a top performer at the national level for
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outstanding sales achievements.
Attained the "Best Employee Award-" owing to
-San Pablo St.
Village Matina
Davao City
excellent work ethics and receiving 5-star departmental
feedback.
Fatima
Aplaya
Introduced a user-friendly electronic/paperless filing system,
streamlining communication and ensuring efficient document
management.
Recognized as the "Most Effective Trainer" for providing
Education
comprehensive training, including basic skills and effective
Hospitality and Management
Reduced office costs by sourcing suppliers and evaluating
communication techniques.
costeffectiveness.
Prestige School of Technologies
Work Experience
Bachelor of Information
Technology
Arcadia Financial Group
San Pedro College
Executive Assistant - COO
Managed COO's email inbox, efficiently sorting and
responding to messages, and maintaining clear
Tools Expertise
Communication
Slack
Microsoft Teams
Google Workspace (Gmail,
Google Drive, Google
Calendar, Google Meet)
Project Management Tools
Trello
Asana
Monday.com
ClickUp
CRM/Sales Tools
Redtail
Airtable & Pipedrive
Salesforce
Hubspot
communication channels.
Coordinated the COO's schedule and calendar,
scheduling meetings, and ensuring all appointments
were timely and organized.
Handled all aspects of travel arrangements for the
2023
-202
4
COO, including booking flights for seminars and
arranging accommodations.
Acted as a liaison between departments, facilitating
communication and ensuring smooth coordination
of interdepartmental activities.
Took detailed minutes during meetings, capturing
action items and decisions, and distributing them to
relevant stakeholders.
Maintained a strong business focus, prioritizing tasks
that directly contributed to the COO's objectives and
goals
DARYL JEAN RAMOS
Executive Assistant
Work Experience
Davao Doctors Hospital
Processed clients' requests and inquiries efficiently.
Answered queries and provided accurate information
to clients.
Monitored and routed contracts promptly.
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Oversaw ongoing projects and ensured adherence to
deadlines. Managed annual target projects.
Attended meetings and recorded minutes. Conducted
research for departmental product needs.
Monitored staff and controlled overtime expenses.
San Pablo St. Fatima
Village Matina Aplaya
Davao City
Implemented initiatives to reduce operating expenses.
Managed facilities and equipment maintenance.
Oversaw hospital linen needs and cleanliness.
Monitored and managed housekeeping supplies.
Education
Approved and controlled supply requests.
Hospitality and Management
Maintained appropriate supply stock levels.
Optimized supply ordering and monitored deliveries.
Prestige School of Technologies
Bachelor of Information
Technology
TOSOT Airconditioning Solutions
Marketing Head
San Pedro College
Successfully achieved daily and monthly sales targets
as the Marketing Head.
Developed strategic plans to ensure goal attainment.
Tools Expertise
Finance Tools
QuickBooks/Xero
Stripe
Document Management and
Creation
Microsoft Office Suite (Word,
Excel, PowerPoint)
Google Docs/Sheets/Slides
Adobe Acrobat/Adobe Sign
Docusign
Lastpass
File Management Tools
Dropbox/Google Drive
Social Media and Content
Creation
Canva
Hootsuite/Buffer
Provided excellent customer service by addressing
client inquiries and concerns.
Conducted regular visits to project sites to ensure
timely deliveries and installations.
Identified and pursued potential clients through area
inspections and participation in relevant events.
Monitored inventory levels and efficiently managed-
stock ordering.
Oversaw stock deliveries and conducted product
presentations.
Prepared and processed contracts for clients.
Managed the sales process from start to finish. Assisted
in the creation and processing of sales and
deliverables.
Acted as the point of contact and oversaw operations
on behalf of the COO.
DARYL JEAN RAMOS
Executive Assistant
Work Experience
VXI Global Holdings
Operations Manager
Supervising and leading a team of customer service
representatives, ensuring they are trained, motivated,
and equipped to deliver exceptional service.
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Monitoring and evaluating customer interactions to
ensure service quality meets or exceeds standards,
-San Pablo St. Fatima
Village Matina Aplaya
Davao City
and implementing measures to address any issues.
Analyzing customer service data to identify trends,-
patterns, and opportunities for improvement, and
using this information to make informed decisions.
Building and maintaining positive relationships with
customers, addressing their inquiries and concerns,
Education
and ensuring a high level of customer satisfaction.
Hospitality and Management
marketing, and product development, to ensure
Collaborating with other departments, such as sales,
alignment and support overall business objectives.
Prestige School of Technologies
Preparing regular reports on customer service metrics,
such as response times, resolution rates, and customer
Bachelor of Information
Technology
satisfaction scores, and presenting findings to senior
management.
San Pedro College
Tools Expertise
Analytics and Reporting Tools
Google Analytics
Heap
Human Resources and IT Tools
Rippling
Marketing Tools
Mailchimp
Google Ads/Facebook Ads
Travel and Expense
Management
Expensify
Concur
Time Management and
Productivity Tools
RescueTime/Toggl
Notion/Evernote
References
Jessica Panico
Mae Amor Atay
COO- Arcadia Financial Group
Business Development - Davao
Doctors Hospital
Email :-
Email :
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Jacqueline Crujido
Kathlene Hester Te
Sales Head - TOSOT
Airconditioning Solutions
Team Leader, VXI Global
Holdings
Email :
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Email :
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