Darwin Kelly Gayo

Darwin Kelly Gayo Email address:- Cell no-/- Skype: live:darwin.gayo11 Work Experience: 06/18 – 04/2021 Focusinc Group of Companies *Paymaster / Ameritel - Sales Account Manager Phone Carrier Dealership / Gift Cards / Webpos Management Remotely connect to dealers to install applications Creating work orders for sim cards, handsets and accessories. Provide real time information regarding sales and transactions. 9/13 – 03/2018Convergys Inc. *Data Entry / Order Entry Specialist - Time Warner Cable Creates profile and customers account Schedules appointment, work orders cancellation Process special request orders for Time Warner customers Chat support for technical and customer solutions Upsells available products *Technical Support Specialist - Charter Communications Inc. Basic troubleshooting steps for Internet, E-mail and Modem issues Creating ticket for unresolved issues to higher tier. Creating trouble call to dispatch a technician visit at their house EDUCATION: University of St. La Salle – Bacolod Bachelor of Secondary Education Major in Music, Arts, Physical Education and Health Graduate SKILLS: English and Tagalog (verbal and written) Proficient in Microsoft Office applications (e.g. Outlook, Word and Excel) Specialized Customer Support Data Entry Pro