Darshi Khirani

An MBA graduate, who has worked at a start up in a generalist role. Worked on various projects with the founder and operations head. I led operations and client success for a fast-growing home automation startup. I managed 200+ projects annually, built the CRM and QC functions from scratch, and drove process improvements that reduced project timelines by 25% and improved customer satisfaction. I also trained teams, created SOPs, and streamlined resource allocation to boost efficiency and scalability across the organization.