Darlene Grace Ocampo

My objective is to offer honest, dependable and timely support to you. By working as a customer service since 2016. I am knowledgeable in managing calls for different scenarios concerning customers needs. I'm always willing to go beyond the minimum expectations to make sure I assist them by providing solutions suited to their problems without compromising the business’ integrity. 4 years in the industry is more than enough to learn a lot of things. In fact, I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

I am well-experienced in handling emails, phones, chat and live chat for different ecommerce accounts.

My skills are as follows;

•Zendesk

•Netsuite

•SalesForce

•Shopify/Shopify Plus

•ShipStation

•Amazon Seller Central

•LaraVel

•Gmail

If you’re looking to add someone to your team whose general enthusiasm will be infectious while also producing solid work, then I’m your gal.