Dariella Cabrera
- ยท-142 Main Road, Igulot Bocaue, Bulacan 3018
PROFILE
Responsible, motivated and results-driven professional seeking to advance my career to your company.
Offering 4 years of combined experience in travel & hospitality, executive assistance, e-commerce and
customer service that aims to provide exceptional satisfaction to my clients. Always equipped with the ability
to expand my knowledge, build long term beneficial relationships and deliver successful outcomes in a
timely and efficient manner.
SKILLS
Customer Service
Travel and Hospitality Services
Executive Assistant
Database Management
Amadeus Altea System
Excellent Communication Skills
E-commerce
Onboarding
Administrative Tasks
PROFESSIONAL EXPERIENCE
Business Travel Performance Automation (Virtual Assistant)
June 2023 - Present
Onboarding Specialist for National Account Managers
Contacting BTP Automation global hotel vendors, on behalf of their customers. Compiling information from
these vendors for our database and customer RFP delivery. I also work with onboarding configuration,
maintenance tasks and support for new and existing BTP customers.
January 2024 - December 2024
The Lenard Team (Freelance)
Executive Assistant to Real Estate Leader
Providing support for investment opportunities, managing executive tasks (email, calls, leads), assisting with
CRM and Smartsetter, writing daily summaries, calendar and appointment setting and coordinating travel
arrangements, while ensuring effective communication and multitasking.
May 2023 - May 2024
EternalCrafted (Freelance)
E-commerce Customer & Operations Support/Social Media Administrative Support
Efficiently provide day to day customer support, data management, handles social media tasks, updates,
refunds and customization of orders from customers using Shopify platform, Google Mail and Front CRM.
TaskUs Fort Execellence (BPO)
February 2021 - February 2023
Customer Care Support
Provides accurate and timely responses for inquiries about customer's financial trading accounts coming
through email, phone and live chat support channels. Make sure everything is well handled based on the
Quality Guidelines set by the Client.
EDUCATION & CERTIFICATIONS
REFERENCES
Bachelor of Science in Tourism Management
Majors: Travel and Hospitality Management
Bulacan State University (2020)
Florence Mae Andres
BTP Automation-
National Certificate II - Event Management
TESDA (2019)
Mary Rose Marcelino
TaskUs Fort Excellence-
National Certificate III - Travel Services
TESDA (2017)