Daquesnye Angel Miller

DAQUESNYE ANGEL MILLER-- GALLUP STRENGTHS Positivity * Achiever * Relator * Developer * Communication EDUCATION WALDEN UNIVERSITY, Business Management and Communication, Master of Science in Human Resource Management Magna Cum Laude - 2024 WALDEN UNIVERSITY, Graduate Certificate in Human Resource Management WALDEN UNIVERSITY College of Management and Human Potential Bachelor of Science in Business Administration Cum Laude - 2022 PROFESSIONAL PROFILE HR Strategist professional with expertise in employee relations, talent acquisition, and organizational development. Proven ability to drive HR initiatives that enhance company culture, improve retention, and increase operational efficiency. Adept at aligning HR strategies with business objectives to foster a high-performance workplace. Passionate about empowering employees, optimizing HR processes, and ensuring compliance with employment regulations to support organizational success. PROFESSIONAL EXPERIENCE EYESOUTH PARTNERS, Atlanta, GA ➔ Associate HR Business Partner Feb 2024 – Mar 2025 o Supported affiliate leaders and the Regional HRBP by delivering strategic and day-to-day HR services, enhancing employee engagement and productivity. o Led HR initiatives that strengthened organizational performance, improving competitiveness and profitability. KEY SKILLS Key Responsibilities: Employee Relations Human Resources Operations & Compliance o Optimized HR systems by managing Document Management System updates, Performance Management Communication Skills PTO Donation process, UKG transactions, certification tracking, PI Stakeholder Management assessments, and HR Intranet updates. Talent Acquisition & Recruitment o Ensured compliance by overseeing performance documentation, investigative HR Compliance & Legal Knowledge reports, and HR operational processes, ensuring accuracy and consistency. PLATFORM PROFICIENCY Microsoft Suite Google Suites HRIS (Human Resources Information Systems) Data Analytics Tools SharePoint Applicant Tracking Systems (ATS) Survey Tools ACCOLADES National Society of Leadership and Success (NSLS) Member Culture Committee – Team Lead Family Engagement Leadership Team of the Year - Team Lead Support Person of The Year- o o o Led data reporting by tracking and analyzing incidents, certifications, and workers' compensation cases, providing leadership with key insights. Developed policy updates and revised employee handbooks in partnership with the Regional HRBP to align with evolving business needs. Managed HR compliance functions, including unemployment claims, workers' compensation, and benefits administration. Employee Relations & Business Partnership o Advised managers and employees on HR policies, corrective actions, and compliance to foster a positive workplace culture. o Facilitated training programs, including I-9 and E-Verify compliance for managers, enhancing regulatory adherence. o Led investigations by providing administrative support and compiling documentation for complex employee relations cases. o Drafted corrective actions and provided HR guidance in disciplinary and performance-related matters. o o Strengthened business acumen by understanding affiliate operations, key performance metrics, and workforce strategies. Designed and delivered engagement initiatives to improve team motivation, collaboration, and retention. HR Strategy & Process Improvement o Drove HR process efficiency by streamlining employee onboarding, terminations, and employment verification (VOE) procedures. o Generated data-driven insights by analyzing HR metrics, workforce trends, and operational efficiencies to support leadership decisions. o Partnered with business leaders to optimize overtime management and cost control within local practices. o Led administrative activities for HR projects, affiliations, and TIN consolidations, ensuring smooth execution. o Served as a strategic HR partner, connecting employees with HR Centers of Excellence and key HR resources. MAJESTIC BUSINESS SERVICES ➔ Human Resource Assistant Jun 2021 - Aug 2023 ➔ Administrative Assistant Feb 2016 - Mar 2020 o Developed a recruitment strategy that reduced time-to-fill by 30%, ensuring efficient hiring and quality placements. o Implemented a new onboarding program, leading to a 20% increase in employee satisfaction and retention. o Managed recruitment for up to 50 positions annually, collaborating with hiring managers to create inclusive and accurate job descriptions. o Led annual performance reviews, setting clear goals that boosted team efficiency by 10%. o Acquired comprehensive knowledge and insights into best practices for sourcing, recruiting, and interviewing candidates and sustained high levels of engagement and productivity in a remote work environment. o Oversaw business operations, ensuring administrative efficiency and providing strategic direction for start-up businesses. ADDITIONAL PROFESSIONAL EXPERIENCE ATLANTA PUBLIC SCHOOLS ➔ Administrative Assistant Aug 2020 - Dec 2022 ➔ Student Data Coordinator Aug 2012 - Jul 2020 ➔ School Clerk Aug 2010 - Jul 2012 o Successfully completed registration, master scheduling, and implemented a new student orientation program, resulting in a 30% increase in student engagement and satisfaction. o Led registration, master scheduling, and new student orientation, increasing student engagement by 30%. o Facilitated study skills and time management workshops, boosting academic performance by 10%. o Implemented a new student data system, improving accuracy and efficiency in tracking student records. o Developed and launched an employee wellness program, reducing absenteeism by 15%. o Trained staff in technology, CRM, and customer service, enhancing operational efficiency. PROFESSIONAL AFFILIATIONS ➔ Society for Human Resource Management (SHRM) ➔ The National Society of Leadership and Success VOLUNTEER EXPERIENCE ➔ Founder and Volunteer, STYILE Strengthening the Youth in Leadership Excellence Mentoring Program with the framework of six types of involvement to engage parents in different ways, and a written action plan for goal-oriented family and community involvement linked to the school improvement plan. We worked to improve connections with students, families, and communities. ➔Volunteer, ELEVEN EIGHTEEN CHARITY, Marketing and Communications Strategist. Eleven Eighteen Charity (1118 Charity) is a nonprofit organization dedicated to serving the community through various charitable initiatives.