Daphnee Kay Manungas Maligad

Daphnee Kay Maligad Virtual Assistant Contact Info Work Experience Real Estate Administrative Assistant HNC Property Solution Ltd February 2020 to May 2023 (3 years & 3 months) Virtual Property Manager Managing Onboarding/Offboarding Tenant Paperwork Allocating Payments & Rent Collection Financial Assistant Ebay | Facebook Marketplace Virtual Assistant S & P Vending Ltd (Project Based) September 2021 to May 2022 (8 months) Product Research for Facebook. Listing items on Facebook. Customer Service. Order Processing. Biology Tutor Project Based | Upwork February 2019 to January 2022 (2 years and 9 months) Helping students master the science of Biology Delivering lectures Assessing Students in the Field of biology online Research LinkedIn Profile: https://www.linkedin.com/in/da phnee-kay-manungasmaligad-b-/ Skype: daphneekay18 Email:-Whatsapp: - Canva Website: https://daphneekay18.my.canv a.site/ Relevant Skills Customer Service Experience Amazon FBA Wholesale/Online TA VA eBay VA Real Estate Administrative Data Entry Medical Online Research Work Experience Medical Coder Project Based | Upwork November 2021 to January 2022 (2 months) The classification system of diagnosis codes Update patient records with standardized information needed for data management and billing purposes Healthcare diagnosis & procedures Ebay Virtual Assistant Glorious Cl | Carlson Tayong (Project Based) September 2020 to March 2022 ( 1 year & 8 months) eBay Price Research. Placing Orders, Cancelling, and Processing Refunds Customer Support- Customer inquiry and order tracking eBay Listing Creation and Optimization. Medical Researcher | Lead Generation Donsfield | Pradeep Kumar (Project Based) October 2020 to March 2021 (5 months) Finding Scientists on LinkedIn,Google, Facebook etc... Placing leads on spreadsheets Online Research or Thesis related to mice or Rat Retention Specialist (Email Support) Flatworld Solutions Philippines June 2020 to November 2021 (1 year, 5 months) Recording and responding to customer complaints. Developing strategies to retain customers. Collecting data about customer service trends. Processing Refunds & Cancelling Orders Real Estate Administrative Assistant Cornerstone Property Investment January 2019 to May 2021 (2 years, 4 months) Complete paperwork for all real estate transactions. Providing support to Property Manager. Email Management and Tenant Management Outbound Calls (Interviewing prospective tenants) Work Experience eBay | Amazon Virtual Assistant Lelinxs Ltd (Project Based) January 2019 to May 2021 (2 years, 4 months) Placing Orders, Cancelling, and Processing Refunds. Customer Support- Customer inquiry and order tracking. Resolving Item not received cases. eBay | Amazon Virtual Assistant 8 Point Enterprises January 2018 to June 2020( 2 years, 6 months) Placing Orders, Cancelling, and Processing Refunds Customer Support- Customer inquiry and order tracking Resolving Item not received cases eBay | Amazon Virtual Assistant Best Deals LLC (Project Based) February 2020 to December 2020 (10 months) Placing Orders, Cancelling, and Processing Refunds Responding to customer inquiries Resolving customer issues. Tracking Orders List Builder | Online Researcher | Product Researcher Project Based June 2019 to January 2020 (7 months) Analyzing data & gathering and comparing resources. Organizing and storing information in an organized manner. Responsible for conducting research to identify potential prospects. Using a CRM system to log calls, build contacts, and record information. Customer Service Representative Teleperformance (Office-Based) October 2017 to December 2019 (2 years, 2 months) Managed customer's account. Bookings & Tracking flights/car/hotel. Handling customer complaints. Resolving issues and troubleshooting technical problems. Pharmacy Assistant | Pharmacy Reliever The Generics Pharmacy| MMG Hospital (Office-Based) August 2015 to April 2017 (2 years, 8 months) General assistance with daily pharmacy activities. Package, label and dispense medications. Measure and mix drugs according to prescriptions. Check inventory and restock drugs and other items. Education History Bachelor of Science in Pharmacy Institution: Tagum Doctors College Inc Year of Graduation: 2015 Training | Seminar Attended: Certification of Completion: Virtual Assistant Training Road Map: E-Commerce Track August 15, 2019 Certification of Completion: Expedia-SVC Batch Lemonlime March 8, 2018 Certification of Attendance: 20four7VA E-Comm Refresher: Amazon Seller Central | Amazon Vendor Central | Product Sourcing | Wholesale Sourcing August 15, 2019 Workshop Certificate: Quickbooks Workshop May 12, 2019