Daphnee Kay
Maligad
Virtual Assistant
Contact Info
Work Experience
Real Estate Administrative Assistant
HNC Property Solution Ltd
February 2020 to May 2023 (3 years & 3 months)
Virtual Property Manager
Managing Onboarding/Offboarding Tenant
Paperwork
Allocating Payments & Rent Collection
Financial Assistant
Ebay | Facebook Marketplace Virtual Assistant
S & P Vending Ltd (Project Based)
September 2021 to May 2022 (8 months)
Product Research for Facebook.
Listing items on Facebook.
Customer Service.
Order Processing.
Biology Tutor
Project Based | Upwork
February 2019 to January 2022 (2 years and 9
months)
Helping students master the science of Biology
Delivering lectures
Assessing Students in the Field of biology online
Research
LinkedIn Profile:
https://www.linkedin.com/in/da
phnee-kay-manungasmaligad-b-/
Skype: daphneekay18
Email:-Whatsapp: -
Canva Website:
https://daphneekay18.my.canv
a.site/
Relevant Skills
Customer Service
Experience
Amazon FBA
Wholesale/Online TA
VA
eBay VA
Real Estate
Administrative
Data Entry
Medical Online
Research
Work Experience
Medical Coder
Project Based | Upwork
November 2021 to January 2022 (2 months)
The classification system of diagnosis codes
Update patient records with standardized information needed for data management
and billing purposes
Healthcare diagnosis & procedures
Ebay Virtual Assistant
Glorious Cl | Carlson Tayong (Project Based)
September 2020 to March 2022 ( 1 year & 8 months)
eBay Price Research.
Placing Orders, Cancelling, and Processing Refunds
Customer Support- Customer inquiry and order tracking
eBay Listing Creation and Optimization.
Medical Researcher | Lead Generation
Donsfield | Pradeep Kumar (Project Based)
October 2020 to March 2021 (5 months)
Finding Scientists on LinkedIn,Google, Facebook etc...
Placing leads on spreadsheets
Online Research or Thesis related to mice or Rat
Retention Specialist (Email Support)
Flatworld Solutions Philippines
June 2020 to November 2021 (1 year, 5 months)
Recording and responding to customer complaints.
Developing strategies to retain customers.
Collecting data about customer service trends.
Processing Refunds & Cancelling Orders
Real Estate Administrative Assistant
Cornerstone Property Investment
January 2019 to May 2021 (2 years, 4 months)
Complete paperwork for all real estate transactions.
Providing support to Property Manager.
Email Management and Tenant Management
Outbound Calls (Interviewing prospective tenants)
Work Experience
eBay | Amazon Virtual Assistant
Lelinxs Ltd (Project Based)
January 2019 to May 2021 (2 years, 4 months)
Placing Orders, Cancelling, and Processing Refunds.
Customer Support- Customer inquiry and order tracking.
Resolving Item not received cases.
eBay | Amazon Virtual Assistant
8 Point Enterprises
January 2018 to June 2020( 2 years, 6 months)
Placing Orders, Cancelling, and Processing Refunds
Customer Support- Customer inquiry and order tracking
Resolving Item not received cases
eBay | Amazon Virtual Assistant
Best Deals LLC (Project Based)
February 2020 to December 2020 (10 months)
Placing Orders, Cancelling, and Processing Refunds
Responding to customer inquiries
Resolving customer issues.
Tracking Orders
List Builder | Online Researcher | Product Researcher
Project Based
June 2019 to January 2020 (7 months)
Analyzing data & gathering and comparing resources.
Organizing and storing information in an organized manner.
Responsible for conducting research to identify potential prospects.
Using a CRM system to log calls, build contacts, and record information.
Customer Service Representative
Teleperformance (Office-Based)
October 2017 to December 2019 (2 years, 2 months)
Managed customer's account.
Bookings & Tracking flights/car/hotel.
Handling customer complaints.
Resolving issues and troubleshooting technical problems.
Pharmacy Assistant | Pharmacy Reliever
The Generics Pharmacy| MMG Hospital (Office-Based)
August 2015 to April 2017 (2 years, 8 months)
General assistance with daily pharmacy activities.
Package, label and dispense medications.
Measure and mix drugs according to prescriptions.
Check inventory and restock drugs and other items.
Education History
Bachelor of Science in Pharmacy
Institution: Tagum Doctors College Inc
Year of Graduation: 2015
Training | Seminar Attended:
Certification of Completion:
Virtual Assistant Training Road Map:
E-Commerce Track
August 15, 2019
Certification of Completion:
Expedia-SVC Batch Lemonlime
March 8, 2018
Certification of Attendance:
20four7VA E-Comm Refresher:
Amazon Seller Central | Amazon Vendor Central |
Product Sourcing | Wholesale Sourcing
August 15, 2019
Workshop Certificate:
Quickbooks Workshop
May 12, 2019