Daphnee Kay Manungas Maligad

During the past 4 years, I worked as a real estate administrative assistant, where I gained valuable experience in supporting the day-to-day operations of a real estate office. My responsibilities included managing paperwork, coordinating appointments, and assisting with client communications. I became adept at handling administrative tasks efficiently and maintaining organized records.

Following my role as a real estate administrative assistant, I transitioned into a virtual assistant position, which I have held for almost 5 years. As a virtual assistant, I provided remote support to various clients across different industries. My tasks involved managing emails, scheduling appointments, conducting research, and preparing documents. I developed excellent time management and communication skills, as well as the ability to adapt to different work environments.

Additionally, I have 2 years of experience in customer support, where I interacted with customers to address their inquiries and resolve any issues they encountered. I developed strong interpersonal skills and demonstrated a customer-centric approach, ensuring customer satisfaction and retention. I am familiar with various customer support tools and have experience working with CRM systems to manage customer interactions and maintain accurate records.

Overall, my experiences as a real estate administrative assistant, virtual assistant, and customer support representative have equipped me with a diverse skill set. These skills include administrative and organizational abilities, time management, effective communication, problem-solving, and customer service. I am confident in my ability to handle various tasks efficiently and professionally and deliver high-quality support.