Dante Schiffini

Dante Schiffini OBJECTIVE: BUSINESS DEVELOPMENT 📞 +55 - | 📧-| 🌐 my linkedin profile I am a results-driven professional passionate about delivering excellence and serving as a trusted advisor. With extensive experience in B2B sales, client management, business development, B2C, services efficiency, and operations optimization, I bring a strategic and hands-on approach to every challenge. Skilled in CRM, I leverage data and tailored strategies to enhance customer experience and loyalty while reducing corporate expenses. My focus is always on achieving scalable, sustainable, end-to-end business growth. I have built a career on fostering strong relationships, negotiating with C-level executives, and effectively leading teams. A practical and collaborative problem solver, I enjoy identifying opportunities, overcoming challenges, and driving growth. I am committed to exceeding expectations and delivering consistent, lasting results. CORE COMPETENCIES ✅ Sales & Business Development: B2B Sales strategy, account management, decision-making, CBM, LTV. ✅ Customer Success: Customer journey optimization, relationship building, conflict resolution, customer retention. ✅ Operations & Leadership: P&L management, operational efficiency, team leadership, cost reduction, supply chain. ✅ Marketing & Branding: Marketing campaigns, product insights, category management, branding, POS, Canva. ✅ Technical Skills: Prompt engineering pro, ChatGPT/DeepSeek daily user, data-driven, agile methodologies. ✅ Innovation in Silicon Valley | Alumini StartSe (San Francisco, USA) | 2017 ✅ Entrepreneurship | Alumini Babson Executive Education (Boston, USA) | 2012 ✅ Languages: Advanced Spanish Native Portuguese, Fluent English PROFESSIONAL EXPERIENCE Owner DS Consulting Ltda. | Sep 2019 – Mar 2025 • Develop sales strategy, including the best-in-class sales methodologies and marketing to enhance sales performance and customer engagement. • Analysis of digital customer journeys, addressing customer pain points to enhance CX / customized CRM funnel communications. • Enhance the value proposition and sales channels, to improve customer base expansion and revenue. Business Partner and Development Wave Corp Consulting | Nov 2016 – Aug 2019 • Led multidisciplinary teams to deliver tailored solutions for clients, securing projects accounting for 30% of the company’s total revenue (R$ 48M). My participation in Startse's Innovation Program in Silicon Valley / in San Francisco, revitalized my concepts and strategies. • Drove a cultural shift toward agile methodologies, fostering innovation in new business approaches. Educated customers on the benefits of consulting services, developing business opportunities in sales and supply chain. Fast Track C-Level Trainee Program – Operations Sr. Manager Arcos Dorados (McDonald’s) | May 2015 – Dec 2015 • Developed a hands-on operational & leadership program in a high-performance environment at McDonald’s. Managed operations for the Iguatemi Shopping store, consistently exceeding customer satisfaction and efficiency targets. - The mentioned program was designed to enhance market comprehension, equip franchisees with problem-solving skills, and drive bottom-line growth, and the very best POS experience. • Note: I left, because family had to relocate to Uberlandia-MG due to great job offer, made to my ex-wife. Sr. Partner – Administrative, Sales & Marketing Director Self-Employed | Apr 2010 – Mar 2015 Cachaça Distillery - Fazenda Alegria (MG): • Responsible in all dimensions for commercial and marketing areas. Established a boutique distillery from concept, developing premium brands Primeiro Beijo + A Trindade, which won medals at Concours Mondial de Bruxelles. Managed brand strategy, tax planning, promotions (on trade) and sales to bars and retailers, like Pão de Açúcar and Oba and achieving R$ 1.6M in revenue. Franchisee - China in Box (SP): • Accountable for full business administration. Optimized the contribution margins and profitability by digitalizing operations / integrating remote management tools. Reduced turnover. Increased customer satisfaction by 34% and revenue 22%, + ROI, sales to R$ 1.8M, via great CRM. Co-created promotions with the in-house agency to stand out. Corporate Sales Manager - Outsourcing Souza Cruz S.A. | Sep 2008 – Mar 2010 • Led R$ 1B in contract negotiations with C-level from key accounts such as Nestlé, PepsiCo, L’Oréal, and Ambev for procurement business outsourcing services, leveraging a consultative sales approach. Managed a team and drove 20% revenue growth. • Transformed the business model from a "commodity service" to a high-value "One Stop Shop" solution, integrating: QBR´s, Category Management, Cost Drivers, Strategic Sourcing, Analytics – from strategy to execution. Regional Sales Manager – PR/SC Login Logistics Multimodal S.A. | Jun 2005 – Aug 2008 • Generated R$ 40M in revenue record by managing P&L for multimodal transportation operations. • Drastically improved “client´s journey´s”, setting a new operating model and a benchmark for other branches. • Removed bottlenecks, leveraged sales services portfolio in 44%, increased cargo volume by 120% by negotiations with stakeholders and key accounts like Whirlpool, Sadia, Cocelpa, as a high-performance sales manager. • Set a new budget and turnaround the business, fostering employee morale and motivation. Owner Empório Brasil Trading Foods | Jun 2003 – May 2005 • Developed business in three pillars: as a consultant, trading goods and outsourcing client’s exports. • Set an agreement with Selfridges as the “Official Food Partner”, replacing APEX partnership. • Accountable for contracts negotiation with + 40 companies and new sales HORECA, managed export operations (sea/air freight) in compliance with European regulations. Developed private label opportunities with Tesco. Senior Purchasing Manager + International Trade Manager Unilever Bestfoods | Jul 2001 – Jun 2003 • Set efficient processes, agile biddings/RFP’s productivity and compliance for 6 factories managing a budget of USD 120M. Minimized conflicts among directors as a neutral mediator, with honest conversations. • Established new export channels for Food Service, generating USD 4.5M in sales with a 35% gross margin. Purchasing Manager SKF Bearings | Feb 2000 – Jun 2001 • Developed and implemented SKF's first global sourcing plan. Worked in Brasil, Italy, Germany and Holland to remove roadblocks, aligning strategic goals with stakeholders and communicating the strategy. (Budget: USD 65M) Global Sourcing Senior Buyer LATAM General Motors | Jan 1997 – Feb 2000 • Senior Buyer - Developed global sourcing strategies for USD 70M, recognized as a High Potential, granting my MBA sponsorship. • Project Coordinator - Strong problem-solving approach and ability to understand communicate and discuss technical issues, interfacing with a large senior engineering team to mitigate risk and ensure SOP’s deadline. • Trainee Program in Supply Chain - Total cost financial breakdown, demand planning, EDI supplier’s link project, material flow, inventory management, warehouse, ocean/airfreight, customs paperwork. Back Office Expert Hoechst A.G. | Oct 1992 – Dec 1996 • Coordinated all after sales issues at the printing BU (AGFA), payment of commissions, from order to cash. EDUCATION • MBA in Corporate Finance | FGV – Fundação Getúlio Vargas | 2009 (not concluded) • MBA in Business Administration | BSP – Business School São Paulo (Toronto/Canada) | 2000 • Bachelor's in Business Administration and International Trade | UNIP | 1996 Additional Certifications • • • • • • AI Foundations: Prompt Engineering with ChatGPT Coursera, 2024 Digital Marketing | Google | 2021 Communication – Stella Blaster | 2020 Sandler Sales Methodologies | Sandler São Paulo | 2020 Agile Methodologies / Product Owner / OKR | Agile Trends/SP | 2019 Trade Marketing Management| Toolbox Group | 2012