Danielle Starks

I am one of those individuals who can do it all – an expert administrative professional. If you need someone who can just “walk in” and get something done, I am your fit.

I am known for my efficiency, accuracy and diligence. I have over 17 years’ worth of Customer Service experience, as well as over 12 years of office management and administrative experience. I am a self-starter and work independently. I am detail-oriented and perform intelligible research. I am advanced in Microsoft Office and am a Quickbooks ProAdvisor. I type 75 words per minute and have a perfect 10-key entry. I am a highly adept learner, having learned dozens of programs and applications to an advanced level. I am great at troubleshooting as well.

I am a leader within my work. I have been sought out to perform bookkeeping for business owners. My duties while employed have always quickly advanced from basic needs to management of special projects and office bookkeeping. I have also become a designated trainer at each of my positions to lead and assist management with onboarding new hires.

Within my professional background, I have helped my company advance itself. I have systemized a foreclosure law firm’s referral intake process resulting in a 400% increase, as well as improved the team’s accuracy and efficiency standards resulting in a 1st place win in a CA state contest. I have assisted an athletic program recover and recreate 4 years’ worth of lost accounting to file back-taxes. Additionally, I have helped the largest school district in Nevada setup and release a new Database Management Software, and performed ongoing troubleshooting and error tracking for the Training Team and Help Desk.

I am able to create a variety of items for circulation, as well as review and edit them. I have created training manuals, forms, presentations, marketing fliers and handbooks. I have edited videos, documents, training materials and more. I have also completed various forms of data-entry from simple onboarding and payroll to complex tracking and analytic reporting of loss mitigation percentages, types of referrals, and error trends of training statistics. Additionally, I have supported senior management with transcribing, meeting notes, calendar management and travel arrangements.

Thanks for reading and I look forward to benefiting your company today!