Danielle Downs

Hi, I’m Daniela from Nicaragua!

If you’re looking for a bilingual (English/Spanish) Customer Service Representative, Virtual Assistant, Team Leader, Booking Manager, or Appointment Setter, you’re in the right place.

I bring over 7 years of experience in real estate and customer support, working directly with investors, agents, and acquisition teams. I’ve served as a Lead Manager, where I specialized in qualifying motivated sellers, managing follow-ups, skip tracing, organizing CRMs, and bringing hot leads to closers to help lock in deals. I’ve also handled cold calling, appointment setting, email/chat support, inbound/outbound calls, and social media management.

I’m skilled at turning complex information into simple terms for clients, resolving issues quickly, and keeping communication smooth in both English and Spanish. I’m organized, results-driven, and fully committed to delivering quality work that helps teams succeed.

I never compromise on quality and always give 100%. Let’s work together and close more deals!