Daniel Cortez

I am a dedicated and self-driven individual with a strong determination to succeed and perform excellent work. I have worked Customer Support at Madan Contact Center LLC and ACC Marketing LLC for more than 3 years combined and am therefore skilled in various aspects of Sales and Customer service. I excel at providing high-standard customer service to maximize customer satisfaction, creating and implementing new procedures and processes, and executing various administrative tasks. On top of that, I am offering exceptional critical thinking skills and the important ability to work and perform well in team environments. 

I am a native English speaker with proficiency in Spanish. Moreover, I possess experience in using various industry software programs, such as Microsoft Office, Salesforce, Pipedrive, and other CRM and SaaS at an expert level. Offering a highly professional attitude, exceptional work ethics, and well-developed multitasking and communication skills, I am looking for a job within the company which offers flexibility and opportunity to grow both professionally and personally.