Daniel Chigozie Ejiuwa

🔹Hello! Are you looking for a dedicated, energetic, and goal-getting freelancer? Look no further!

I'm a dedicated and detail-oriented professional with a strong background in customer support, virtual assistance, and data entry. With 3+ years of experience in these fields, I am committed to providing exceptional service and ensuring client satisfaction.I am adept at multitasking and managing priorities to meet deadlines.

Key Skills:

• Customer Support: I have a proven track record of providing timely and effective customer support through email and chat.

• Virtual Assistance: I am proficient in handling administrative tasks, scheduling, and managing day-to-day operations.

• Data Entry: I acquired accurate and efficient data entry skills, Which helps to ensure data integrity and organization.

Why Choose Me:

• Experience: Over 3 years of hands-on experience in customer support, virtual assistance, and data entry.

• Communication Skills: Strong written and verbal communication skills to ensure clear and effective interactions.

• Attention to Detail: Meticulous attention to detail, ensuring accuracy in data entry and problem-solving.

• Time Management: Proven ability to prioritize tasks and meet deadlines efficiently.

Services Offered:

❖ Customer Support via Email and Chat

❖ Virtual Assistance for Administrative Tasks

❖ Data Entry and Management

❖ Data Analysis( Exploration and Visualization)

❖ Project Management

❖ Workflow Management

❖ CRM Setup and Management

❖ Calendar Management

❖ Email Management

❖ Administrative Support

❖ Meeting Presentation

❖ Appointment Scheduling

❖ B2B Lead generation

❖ Cold emails/Calls

🔧 Tools that am good with include:

♦ Zendesk / Freshdesk / Hubspot / Intercom.

♦ Trello / Clickup / Asana, Nifty, Monday.com, Slack

♦ Google Workspace

♦ Remote for slide

♦ Zapier

♦ Ring Central

♦ Zoho, Pipedrive

♦ Zoom Meetings, Google meet

♦ Airbnb , Booking.com

♦ Calendly, Picktime.

Projects and Accomplishments:

Customer Satisfaction Improvement: I implemented strategies that resulted in a 20% increase in customer satisfaction ratings through enhanced communication and issue resolution techniques.

Virtual Assistance Excellence: I Successfully managed administrative tasks for diverse clients, streamlining processes and improving overall productivity.

Data Accuracy Enhancement: I Implemented data validation protocols, reducing errors by 15% and ensuring data accuracy in all projects.

'' Let's Connect Now ''

I am excited about the opportunity to contribute to the success of your project. Feel free to reach out, and let's discuss how I can help you achieve your goals.