Danica Rendon

I am a passionate person, ordinary for me is common. That's why I always go for "extraordinary." 

I started in the customer service industry back in 2007, I was scared to conquer this field because I was inexperienced. But because of my excellent communication skills, hard work and perseverance, I reached my career point where I get to supervise groups of people, teach English and train the new hires. 

My strengths are:

• I value my clients' business

• I am very good with time management

• I am familiar with The Four Quadrants of Time Management which is necessary especially working as a freelancer

• I am dedicated and highly motivated

Also, I learned to be multi-skilled as I venture into the freelancing world thru online courses. I have been studying Wordpress website building, SEO, email marketing, designs using Canva, set-up social media accounts, posting and scheduling on Facebook, Content planning, YouTube Optimization, answering inquiries on all channel and profiles and received my certificates. 

I am very particular with deadlines. As mentioned, I can work with less or little supervision being part of a team.  

Skilled at communicating via many different mediums:

• email

• phone

• chat 

• face to face using skype/zoom.

Adept at communicating through many social media platforms:

• Twitter

• Facebook

• Pinterest

• Instagram

Platforms used:

• HelpScout

• Intercom

• Desk.com

• Trello

Communication app:

• Slack

• Skype

• FB 

I want to share my more than 10 years of customer service experience and provide you 100% quality. Let's start that great project!