DAISY JANE TORRES
CUSTOMER SERVICE SPECIALIST WITH
VIRTUAL ASSISTANT SKILLS
PERSONAL PROFILE
CONTACT ME AT
74 Seagull St., Saint Michael
Village Phase 2, Ma-a
Davao City, Philippines, 8000
+63 --live:daisyjanetorres
in/daisyjanetorres/
SKILLS SUMMARY
Customer Service
Administrative Assistance
Phone Communication
Task Coordination
Appointment Scheduling
LinkedIn Marketing
LICENSES AND
CERTIFICATIONS
NC II Front Office Operation
Issuing authority:
TESDA REGION XI Cert. No- Valid until
Oct. 29, 2018
NC III Housekeeping
Supervisory Skills
Issuing authority:
TESDA REGION XI Cert. No-
Valid until June 25, 2020
EDUCATIONAL HISTORY
Holy Cross of Davao College
Bachelor of Arts
Major in Mass Communication
April 2005 - November 2010
Providing and delivering professional, helpful, high-quality
service and assistance for every client is my top priority. I
have beyond the "customer service" type of relationship
with them. I help build their business. Incline my vision with
their visions. Each task accomplished is a step closer to
reach our common goal: SUCCESS.
WORK EXPERIENCE
Virtual Assistant and Partner Support
Evolved Profits, LCC, | June 2020 - Present
Personal Assistant to the 3 CEO/Founders of a Finance
Management company in the US
Working directly with seasoned entrepreneurs and senior
managers. Arrange meeting schedules, book appointments
Provide support for the company’s sales partners by
handling the communications through sending emails and
notifications and arranging schedules of meetings and
training.
Organize files and materials (documents and videos) by
uploading them to the training sites and do minor edits
using WordPress.
Manage the company’s LinkedIn profile and helped create
and finance-related content.
Virtual Sales Assistant - Part time
Our Custom Mask | July 2020 - Present
Designate leads to Sales Representatives using CRM
(Close.com)
Working for 1-2 hrs a day
Outbound Phone Support - Part time
Luminate Brands | August 10 2020 - Present
Contacting qualified students to fill out forms for
scholarships (Google Voice)
Working for 3-4 hrs a day
Fulfillment and Customer Support - Part time
Froy.com (Shopify Store) | August 18 2020 - Present
Order fulfillment
Order cancellation
Order monitoring
Follow up with supplier and courier
Replying to emails and tickets on Zendesk
