Daiseree Sencio

Daiseree Sencio Email:-| Mobile: 0955 - 0493 - 6631 PERFORMANCE PROFILE Upbeat courteous, customer service oriented and highly persuasive with years of experience in call center and back office settings. Well-spoken and outgoing team player equipped with effective problem solving skills, accustomed to working professionally and efficiently in team oriented, fast paced environments. Demonstrate telephone etiquette along with proven listening skills and strong attention to detail. KEY ACCOMPLISHMENTS Attained a 100% customer satisfaction level through demonstration of highly effective query response and problem resolution strategies. PROFESSIONAL EXPERIENCE Western WATS June 2006 - December 2008 T-Mobile | Market Researcher Convergys Inc. May 2011 - August 2012 Amazon.com | Customer Service Associate Teletech Philippines September 2012 - December 2015 Telstra/Foxtel TV | Customer Service Consultant GEG Distributors (Amazon.com) December 2017 - December 2018 Amazon | Virtual Assistant / Admin Assistant LIME (Limebikes) January 2019 - August 2019 Customer Chat Support Specialist Shapessy (Shopify) January 2020 - August 2021 Shopify | Admin Assistant/Customer Service Agent Chat support and Email support EDUCATIONAL ATTAINMENT STI-Ormoc 2002 - 2006 Bachelor of Science in Computer Science Aviles St. Ormoc City Leyte, Philippines 6541 New Ormoc City National High School 1998 - 2002 Brgy. Don Felipe, Ormoc City, Philippines 6541