Dahlia Namoc Limpag

DAHLIA NAMOC LIMPAG Blk 1 Lot 23, Bismark Palm Street, Dara Subdivision Village, Brgy Visayan Village Tagum City, Davao Del Norte 8100 Email:-Cell#:- /- Tel#: - E L I G I BI L I T Y :  Professional Civil Service Exam Passer October 21, 2012 CSE-PPT (Professional) Examinee No: 402265 School Code:- Date of Release: December 6, 2012 LIFE MOTTO: To become a person of influence, a responsible member of my family, a productive participant of the society, and a proactive individual for the betterment and progress of my mother country – working above and beyond mediocrity for God’s glory. P E R S O N AL I N F O RM A T I O N : Age: Birthdate: Birthplace: Gender: Civil Status: Religion: Language: 28 y/o August 21, 1987 Muntinlupa City Female Married Born-Again Christian English, Tagalog, Bisaya WORK EXPERIENCES: Aug 2012 – Feb 2016 Customer Service Representative I & II Siblings Solutions Inc Tagum City, Davao Del Norte Tasks:  Supervisor/Team Leader --- Handling Supervisor calls, Handling Team Huddle, Attending Calibration with the Managers, Sending Daily Email Reports  Agent Level --- Handling Inbound calls, Handling Multiple Live Chats, Handling Emails, Handling Troubleshooting for cellphone May 2010 – Sep 2010 Inbound Sales Representative (Tier 3 – Expert Tier) (Account Executive) Aegis PeopleSupport Makati City, Manila Tasks:  Handling Inbound calls, Answering customers’ inquiries, Closing every call with a package sale of Flight, Hotel, and Car Dec 2009 – Feb 2010 English Tutor My English Learning Center Muntinlupa City, Manila Tasks:  Handling Individual class for Reading and Speaking Dec 2008 – May 2009 Customer Service Representative ePLDT Ventus Makati City, Manila Tasks:  Handling Incoming calls, Assisting customers with their TV Programming, Assisting with Bills, Assisting with Troubleshooting E D U C AT I O N A L B A C K G RO UN D : 2011 – 2013 Undergraduate Bachelor of Science in Accounting Technology University of Mindanao Tagum College Tagum City, Davao Del Norte 2006 – 2009 Undergraduate Bachelor of Science in Computer Science Pamantasan ng Lungsod ng Taguig Taguig City, Manila  Major in Programming 2000 – 2004 Secondary Education Muntinlupa National High School Muntinlupa City, Manila  DOST Scholar, Pilot Class 1993 – 2000 Primary Education Lakeview Elementary School Muntinlupa City, Manila  Valedictorian Award Kindergarten and Grade 6  First Honor from Kindergarten to Grade 6 C H A R AC T E R R E F E R E N C E S : Engr. Richard Basigsig Owner, Engineer LR Engineering- Aurora A. Lozada Consultant University of Mindanao Broadcasting Network- Aimee Nadela-Elumba Managing Director Siblings Solutions Inc- I hereby certify that all information mentioned above is true and correct to the best of my knowledge and understanding. _________________________ Dahlia Namoc Limpag Applicant