I completed the following courses:
πSearch Engine Optimization (SEO) Specialization (5 courses with certificate)
π Sales Development Representative (SDR) | (5 courses with certificate)
π Facebook Ads AutoPilot Course with Certificate
π WordPress and Marketing Course with Certificate
I have more than 6 years of working experience in the BPO industry. Most were TELCO accounts such as AT&T, Verizon, and TELSTRA.
In that 6 years, I've handled different types of roles such as:
π Customer Care Specialist
π Technical Support Representative
π Sales / Upselling
π Retention Specialist
π Complaint manager
π Professional/Business Adviser (at THUMBTACK)
π Data Management Specialist