Cyril Semetara Mejorada

 ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­OBJECTIVE To obtain a Customer Care Representative position wherein I can utilize my customer service skills in an environment that will allow me to grow and strengthen my knowledge. PERSONAL PROFILE Age: 37 years old Sex:Male Civil Status:Single Religion:Roman Catholic Birthplace:Cagayan de Oro City SKILLS Excellent verbal and written communication skills. Ability to work independently and meet established deadlines. Ability to work in a team-oriented environment. Can do multi-tasking. TRAININGS ATTENDED Accent Neutralization Telus Global Inc. Ortigas Center, Pasig City 2007 Phone Handling Skills Training Telus Global Inc. Ortigas Center, Pasig City 2007 EDUCATIONAL BACKGROUND CollegeBachelor of Science in Business Management Xavier University – Ateneo de Cagayan 2000 – 2004 Cagayan de Oro City High School Mindanao Polytechnic State College 1996 – 2000 Cagayan de Oro City WORK EXPERIENCE Empire Solar Group (Home based) Feb 2020 – September 15, 2020 Solar CSR/ Appointment Setter DVU Investments (Home based) Jan 2018 – Feb 2020 Real Estate Virtual Assistant Altisource Solutions, Inc. February 2014 – October 2014 CSR Level II - Real Estate Ocwen Short Sale Account Convergys Corporation Sept 2012 – January 2014 CSR Level II Cigna - Health Care Insurance Sutherland Global Services Nov. 2010 – Aug. 2012 CSR & TSR Level II Netzero / Juno Account May 2009 – November 2010 Inbound Customer Service / Inbound Sales Telus Global Inc. March 2007 – May 2009 CSR Dell Account