CYNTHIA UHOEGBU
IMO STATE| NIGERIA| -
Gmail |Linkedin
SUMMARY
● Highly organized Virtual Administrative Assistant with 2+ years experience in electronic file
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management, calendar coordination, and client communication, achieving a 95% success rate in meeting
deadlines.
Proven ability to enhance team efficiency by 20% through strategic planning and proactive task
management in a remote work environment.
Strong written and verbal communication skills, effectively supporting project coordination and client
interactions, leading to a 30% improvement in client satisfaction
Proficient in Microsoft Office Suite and other essential tools, leveraging technology to automate tasks,
improve communication, and deliver high-quality results with minimal supervision.
EDUCATION AND CERTIFICATION
University of the Nigeria Nsukka– English language
(B.A)
Digital Witch Support Community - IT Skills
Aug. 2024
Remote Intern Bootcamp - Certified Social Media Manager
Feb. 2024
Kudimata - Basic Financial Education
Sep. 2023
WORK EXPERIENCE
Virtual Administrative Coordinator
Cyndy Beauty and Spa
DEC.2016– Jun2021
May 2021 - Present
● Currently managing and organizing a digital filing system for over 1,200 client records, supplier contracts,
and financial documents, achieving a 25% reduction in retrieval time and ensuring compliance with industry
regulations.Scheduled and managed over 300 appointments and meetings annually, optimizing calendar
usage and reducing scheduling conflicts by 25%..
● Actively scheduling and coordinating over 400 client appointments and team meetings annually, optimizing
calendar management to minimize booking conflicts and resulting in a 20% increase in client satisfaction.
● Handling daily communication management, including responding to 50+ client inquiries and coordinating
with suppliers via phone and email, improving response times by 30% and enhancing client relationships.
● Continuously streamlining data entry processes for inventory and client management systems, ensuring
100% accuracy in tracking products and client preferences, which reduces inventory discrepancies by 40%
and improves customer service efficiency.
● Conducting ongoing market research on beauty trends and products, providing detailed reports to
management that inform product offerings and marketing strategies, contributing to a 15% increase in
revenue.
Administrative Assistant
Ogualagies Vegetable Oil - Owerri Imo State
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Nov.2020 - April 2021
Streamlined data entry processes for 1,500+ records, which improved accuracy and efficiency by 30%, essential for
maintaining the integrity of strategic planning documents.
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Conducted market research on raw material prices and provided detailed reports to management, aiding in strategic
decision-making that contributed to a 15% reduction in procurement costs.
Streamlined data entry processes for inventory management, ensuring 100% accuracy in tracking 5,000+ units of raw
materials and finished goods, directly supporting production efficiency and reducing errors by 35%.
Handled communication management for the company, including answering and routing 60+ calls and 120+ emails
daily, improving response times by 25% and maintaining strong relationships with suppliers and clients.
TOOLS:
Google Workspace, MS Excel ,MS World ,Trello ,Slack ,Grammarly, Hubspot Asana , OneNote
SKILLS
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CommunicationManagement
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Research & Reporting
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M\S Office Suiteproficiency
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Electronic File
Management- Document
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LANGUAGES
English - fluent
French-Basic
Igbo-Fluent
Calendar
SchedulingManagement
Data Entry &
Record-Keepin
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