CYNTHIA HOLLENBERGER
115 LOIS LANE ARENA, WI 53503 |- |-
EDUCATION
PROFILE
Bachelor of Sciences,
I am the subject matter expert for my team of meteorologists. I am able to
Atmospheric and Oceanic
Science
The University of Wisconsin
Madison, WI | 1998
lead my team to accomplish daily publishing deadlines for our customers
with accuracy and efficiency. My team excels in providing customer support
and service. I have learned HTML and PHP coding without formal training in
order to excel in my career.
CERTIFICATIONS
EXPERIENCE
Foundations of Leadership
Manager, Newspaper Services
Madison Area Technical College
Madison, WI | 2014
SKILLS
Leadership: Empathy,
Teamwork, Product
Knowledge, Efficiency
Customer Service: Patience,
Poise, Flexibility
Adobe Products: Illustrator,
Photoshop, InDesign
Coding: HTML, PHP
The Weather Company, an IBM Business | Madison, WI | 2015 - Ending Q1 2019
The Weather Channel Company, WSI | Madison, WI | 2012 - 2015
● Coaching: Provide knowledge for my team on how to achieve their
succession goals through training and skill development.
● Project Management: Migrated customers into Weather Underground’s
automation system. Required system coding and customer education.
Managing the End of Life processes of product and department.
● Documentation: Create and maintain wiki of customer and system
information.
● Continue with responsibilities below.
Assistant Manager, Newspaper Services
Weather Central, LP | Madison, WI | 2002 - 2012
● Team Management: Write monthly schedules for teams, including multiple
INTERESTS
Photography, Gardening,
Travel, Reading
shifts into evenings, rotating weekends, and holiday coverage.
● Layout Design: Design page layouts, working with customer requests.
● Manage Database: Update and maintain database used for production.
Continued until merger with the Weather Underground newspaper service.
● Continue with responsibilities below.
Newspaper Weather Page Production
Operational Meteorologist
The Weather Company, an IBM Business | Madison, WI | 2015 - PRESENT
The Weather Channel Company, WSI | Madison, WI | 2012 - 2015
Weather Central, LP | Madison, WI | 1998 - 2012
● Customer Services and Support: Respond to questions about products.
● Product Creation: Gather data and process to produce daily weather page.
● Weather Forecasting Services: Create and communicate on demand short
term weather forecasting for a variety of operational clients.
● Journalistic Writing: Prepare forecast texts both short and long in length.
