Cynthia Odu

Highly skilled and versatile virtual assistant with expertise in administration, customer support, and sales. Proficient in providing top-notch support to businesses, entrepreneurs, and professionals, ensuring seamless operations, exceptional customer experiences, and revenue growth.

With 3years of experience in administrative support, customer service, and sales, I possess a unique blend of skills that enable me to:

• Manage calendars, emails, and tasks with precision and accuracy

• Provide exceptional customer support via phone, email, chat, and social media

• Drive sales growth through lead generation, prospecting, and relationship-building

• Develop and implement administrative processes and procedures to boost efficiency

My expertise includes:

• Administrative support: calendar management, email management, data entry, and document preparation

• Customer support: phone, email, chat, and social media support, issue resolution, and customer retention

• Sales: lead generation, prospecting, sales outreach, and relationship-building

I'm highly proficient in:

• Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Google Suite (Gmail, Google Drive, Google Docs, Google Sheets)

• CRM software (HubSpot, Salesforce, Zoho)

• Customer support software (Zendesk, Freshdesk, HelpScout)

If you're looking for a reliable, efficient, and results-driven virtual assistant who can provide administrative, customer support, and sales expertise, let's connect!"