Cynthia O. Nwaohiri

ALWAYS ONLINE. QUICK TO RESPOND. COMMITTED TO QUALITY.

You started your business, secured your first clients, and even built a team. Now, you’re ready to scale. But instead of focusing on strategy and growth, you’re buried in operations, project bottlenecks, and never-ending tasks.

That’s NOT how you envisioned success.

What you need is a system that works without you being at the center of everything. That’s where I come in.

I have 4+ years of experience as a Virtual Assistant, specializing in Executive support, Administrative management, Project and Property management. I understand the importance of strategic planning, effective communication, and seamless execution in driving business growth. My goal? To streamline your operations, enhance customer engagement, and help you scale efficiently.

How I Help You Scale & Streamline Operations:

🔹 Customer Service & CRM Management – I ensure seamless customer interactions via email, chat, and phone. Plus, I manage your CRM system to keep leads, follow-ups, and support tickets organized.

🔹 Executive & Administrative Support – I handle scheduling, inbox management, data entry, and document organization, so you stay focused on high-level decisions.

🔹 Project & Property Management – Whether it’s short-term rentals (Airbnb), managing teams, or streamlining workflows, I ensure smooth execution and efficiency.

🔹 Task Coordination & Follow-ups – I track deadlines, set reminders, and follow up on key actions, ensuring nothing slips through the cracks.

🔹Business Operations & Business Process Optimization: SOP Development, workflow automation, and documentation for seamless operation.

🔹 Email Communication: Professionally handle correspondence, organize emails, prioritize critical emails, and improve response time by 50%.

🔹 Problem-Solving & Issue Resolution – Customer complaints? Process inefficiencies? I step in, solve problems fast, and turn challenges into opportunities.

🔹 Social Media & Content Management – I assist with content creation, scheduling, and audience engagement to boost your brand’s online presence.

🔹 Travel & Event Planning – I take care of flight bookings, itinerary planning, and event logistics so you can focus on the experience.

Why Work With Me?

I’m a self-starter who can think on my feet and deliver results.

I’m passionate about building online communities and driving engagement.

I’ve supported CEOs and Executives across many niches, hospitality consulting, tech, and start-ups.

I’m fluent in oral and written English, making communication seamless.

I anticipate needs, think ahead, and solve problems before they arise.

I’m reliable, resourceful, and skilled at multitasking.

I deliver exceptional service, keeping customers engaged and loyal.

I optimize workflows, manage teams, and ensure smooth day-to-day operations.

Discreet & Professional –Your business data stays confidential and secure.

I can communicate with clients via phone, live chat, or email, and I’ve worked with these tools:

📌 Customer Support: Zendesk, GoHighLevel, Freshdesk, Intercom

📌 E-commerce & CRM: Shopify, HubSpot, Salesforce, Stripe, PandaDoc

📌 Project & Task Management: ClickUp, Monday.com, Asana, Trello, Notion

📌 Social Media & Content: Instagram, Facebook, LinkedIn, Pinterest, Canva, WordPress

📌 Collaboration & Communication: Slack, Zoom, Google Suite

Bonus: Fundraising & Grants

I also have experience with crowdfunding (Kickstarter, Indiegogo) and grant writing to help secure funding for startups and businesses.

Let’s Talk!

If you need a proactive, detail-oriented, and results-driven Virtual Assistant to streamline operations and drive growth, send me an invite. Let’s build something great together!