MOZIE CYNTHIA OGECHUKWU
Address: Lagos Street 2/1, Kubwa Abuja
Phone:-,-
Email-LinkedIn:linkedin.com/in/cynthia-mozie
CAREER SUMMARY
Result-driven Administrative professional with solid knowledge of business management, administrative support, and
customer relationship management. Possess outstanding organizational and management skills and with solid knowledge
of office administration and management. Passionate about achieving results and making a difference within a company
by reaching targets. Seeking an administrative or project management position to utilize my skills and experience in
providing excellent customer service, and to adequately manage office procedures and inventory.
KEY SKILLS
Customer Relationship Management
Office Administration and Management
Good presentation skill
Great team player
Problem-solving skill
Detail-oriented
Proficient in Microsoft tools (Word, Excel,
PowerPoint)
Proficient in Google Suites
Great Analytical Skill
Time management skill
Effective communication skills (written & oral)
EDUCATION
Federal Polytechnic Nekede, Owerri, Imo State – HND, Public Administration
2014 - 2016
Institute of Management and Technology, Enugu, Enugu State – OND, Public Administration 2010 - 2012
Nnamdi Azikwe Secondary School, Abagana, Anambra State – WASSCE
2010
TRAININGS AND CERTIFICATIONS
Alison: Diploma in Project Management
Skillsedge Consulting Ltd: Project Management and Practice
Digital Witch Support Community: Information Technology Support Tools and Practice
Udemy: Graphics using canva
EMPLOYMENT HISTORY
Receptionist | Customer Service Rep | United Surgicals Limited
February 2022 – Present
Greet and welcome clients and visitors with a positive, helpful attitude
Maintains important documents, files and records in an organized manner
Support managers and employees through a variety of tasks as it concerns the organization
Assisting with varieties of administrative and clerical task including printing, photocopying, making travel plans etc
Answering phone calls in a professional manner and routing as necessary
Provide excellent customer service
Responding to all customers inquires in a polite and timely manner
Managing security and telecommunication systems
Maintaining safety and hygiene standards of the reception area.
Administrative Assistant | VoiceOut International Foundation (Part-Time)
May 2019 – Present
Maintained polite and professional communication via phone, e-mail, and mail.
Anticipated the needs of others in order to ensure their seamless and positive experience.
Collaborated in preparing budgets and monitoring expenses.
Supported office staff and executives with clerical tasks
Planned and scheduled meetings, travel arrangements; send reminders regarding upcoming appointments
Answered phones in a professional manner and direct calls to appropriate persons or take `detailed messages
Assist in carrying out tasks in different project planning, strategies and implementation.
Write reports, create presentations and engage in other program activities etc.
Secretary | Pinecrest Global Concept Limited
Resolved and answered client inquiries promptly
Made schedules and organized meetings
Organized and maintained files and records; updated when necessary
Greeted clients and set a positive office atmosphere
Answered calls, took messages and handled correspondence.
Typed, prepared and collated reports
June 2020 – Dec 2020
Cashier | Admin Assistant | Nina Hotels Limited, Kubwa, Abuja
March 2019 – April 2020
Managed office supplies, stocks and placed orders
Using computers to generate cash reports, create presentations, and conduct research
Organized filing systems for important and confidential company document
Maintained a company calendar and scheduled appointments
Prepared regular reports on expenses and office budgets.
Distributed and stored correspondence (e.g. Letters, Email and Packages)
Increased conversion rate of “lead to clients” on inquiries calls from average of 65% to 78%
Program Head | Youth Initiative For Transformational Leadership and Economic Revival May 2018 – May 2019
Oversaw programme development, implementation and reporting as well as ensuring programme coordination.
Maintained and built an effective monitoring and evaluation platform which resulted in proper programme
implementation
Developed a comprehensive progress report system that timely report submission to management.
Organized meetings and presentation of programmes to intending partners
*References are available upon request*
