Cynthia Mozie

Nothing beats having a reliable assistant who can coordinate and manage your daily tasks perfectly with zero supervision, engage in customer support, resolve customer issues in a friendly way, and follow-ups using live chat and email management. I love helping out in this regard, as long as it is with the objective of helping a business achieve its goals.

I am an Excellent Administrator by profession, and also a Skilled Customer Service Rep with over 3 years experience. I have good knowledge of CRM tools, Google Suites, Microsoft Office, Social Media Management Tools and Applications etc.

Why should you hire me?

1. I am very detailed, determined and a fast learner who can use support from my superiors independently and under zero supervision, and a very solid experience in managing top executive' calendars, taking minutes and managing communications.
2. I can use video conferencing tools, create presentations, carry out data entry of any size using excel or google sheet, carry out a research, keep records, files and other ad-hoc tasks etc.
3. I have experience in managing emails and communications for start-ups of small and large organizations and understand the volumes and quality of communications needed in any them.
4. I reply to messages as fast as possible, leaving no message backlog and I also strictly adhere to instructions with a high level of confidentiality.

My technical skills include:

1. Video Conferencing tools (Zoom, Team, Meet, Skype)
2. Google Workspace tools(Docs, Sheets, Slides, Form, Drive etc)
3. Microsoft Office(Excel, Word, Powerpoint etc)
4. Basic Graphic Design (Canva)
5. Calender Management(Calendly)
6. Project Management tools (TeamGantt, Trello, Monday.com, Asana)
7. CRM tools (Hubspot, Intercom, Zapier, Zendesk etc)