Cynthia Lapig

CYNTHIA LAPIG Business Support Specialists |Tech-Savvy |Multi-Skilled Virtual Assistant| Operations Partner to Your Business ABOUT ME I've been working as a professional bookkeeper and administrative support for almost two decades. A Bachelor of Science in Information Technology graduate skilled, tech-savvy, and proficient in understanding any platforms, applications, and software needed virtually to enhance business processing. I am passionate about helping the company's needs in all aspects of their business transaction from financial, administrative, executive, customer service, and social media management. I want to outsource my skills and experience to help small and medium entrepreneurs to build their businesses, succeed in their goals and continue their progress. AREAS OF EXPERTISIE Search Engine Optimization Lead Generation Social Media Management Customer Service Taking Minutes of the Meeting Bookkeeping Basic Website Creation/WordPress/WIX Video Editing Graphic Designing Internet Research Calendar/Inbox Management 50 WPM typing speed Email marketing SKILLS AND TOOLS QuickBooks MYOB Zoho Books Adobe Photoshop Canva Filomora Ulead Studio Google workspace Microsoft Office Trello Slack Discord Toggl Facebook Instagram Constant Contacts Wix BOOKKEEPING - / - I will help you set up your accounting books on different online platforms ______________________ like MYOB, Quickbooks, and Zoho Books. I will record all your purchases,-______________________ sales, payments, adjusting entries, depreciation, expenses, bank deposit, live: naive_angel3 and inventory. I can manage your inventories to track down the list of ______________________ products to be purchased and their expiration to avoid spoilage. Manage your Accounts Receivable to track down the remaining unpaid sales. EDUCATION Manage your Accounts Payables to avoid the due date of the unpaid purchase to increase company credit credibility. I will help you create POLYTECHNIC UNIVERSITY PHILIPPINES your budget to keep track of your income OF andTHE expenses. It can avoid- overspending and to increase business income. Bachelor of Science in Information Technology ADMINISTRATIVE SUPPORT CERTIFICATION I will assist you with day-to-day needs in the office. Provide you with SURGE email FREELANCING MARKET PLACE customer support, responses, answering calls, and creating excel 2022 spreadsheets reports or PowerPoint presentations. I will offer you QuickBooks Certification Plus Course excellent administrative support, to increase business transaction Social Media Series 2: effectiveness Understand Target Market performance and increase the of the business process. Social Media Series 3: Social Media Assessment and Optimization Social media series 4: Creating a Content Plan How to work from home as a virtual assistant EXECUTIVE SUPPORT Introduction to real estate virtual assistance I will assist the Executives with their emails, calendar, travel RISE UP VIRTUAL ASSISTANCE appointment, minutes of the meeting, and other related tasks needed. I 2021 Executive Course stress and workload so that will give my hand toVirtual unloadAssistant the executive Basic WordPress Course Online Freelancing Course they can focus more on managing the company. Extra hands for their Social Media Management Course workload increase their productivity in project planning and VIRTUALWORK PH General Virtual Assistant Course development. 2021 CUSTOMER SERVICE I will provide excellent customer care to clients. Listening to their complaints, inquiry, suggestion, and request, analyzing the situation, and providing a solution. Let the client feels their importance, and we care about them CYNTHIA LAPIG CONTACT INFORMATION - / --live: naive_angel3 https://cynthialapig83.wixsite.com/cl -virtual-services EDUCATION POLYTECHNIC UNIVERSITY OF THE PHILIPPINES- Bachelor of Science in Information Technology CERTIFICATION PROVA 2023 Social Media Management SURGE FREELANCING SOUTH LUZON 2023 On-the-Job Program on Project Management SURGE FREELANCING MARKET PLACE 2022 QuickBooks Certification Plus Course Social Media Series 2: Understand Target Market Social Media Series 3: Social Media Assessment and Optimization Social media series 4: Creating a Content Plan How to work from home as a virtual assistant Introduction to real estate virtual assistance Introduction to Digital Marketing Introduction to Digital Marketing Certiticate of Apprenticeship on General VA Certificate of Apprenticeship on Social Media Marketer RISE UP VIRTUAL ASSISTANCE 2021 Online Freelancing Course VIRTUALWORK PH 2021 Executive Virtual Assistant Course Basic WordPress Course Social Media Management Course Business Support Specialists |Tech-Savvy|Multi-SkilledVirtual Assistant| Operations Partner to Your Business WORK EXPERIENCE CATMON MULTI PURPOSE COOPERATIVE (JUNE 2004-JUNE 2022) BOOKKEEPER/ ADMINISTRATIVE SUPPORT Handling the day-to-day needs of the company Creating reports and documents required Managing customer inquiries Attending to the clients' needs Managing the company's social media accounts. Responding to the emails and calls Managing calendar/Inbox Creating a banner, posters, graphics for advertising, and information Creating video for presentation and social media posts Bookkeeping task OFFICE PARTNERS 360 (DEC 2021-JAN 2022) Customer Service Representative Responding promptly to supplier's inquiries and request Uploading images, videos, and attached documents to the supplier's page Checking the supplier's page issue. Keeping records of suppliers' interactions, transactions, comments, and complaints. Assisting suppliers to the concerned department SURGE FREELANCING MARKETPLACE (APR-MAY & JUL-SEP 2022) Internship General VA/Social Media Marketer Writing content for their social media accounts Creating Presentation for their posts and Webinar Social Media Marketing Creating Graphic Designs Content Creation Project Management SURGE FREELANCING MARKETPLACE-SOUTH LUZON (JUN-JUL 2022) Internship Project Manager Creating a plan and strategy Managing team Monitoring progress Reporting Results THE FU PROJECT (MAY 2023-PRESENT) Executive Assistant Calendar Management Email Management and answering client’s inquiry Onboarding Process Revenue and Payment data entry and analysis Creating Social Media Analysis Report Automation Using Zap Creating and Monitoring Client’s list RITCHIE & COMPANY INC TAX AND ACCOOUNTING FIRM ( JUL 2022-PRESENT) Administrator/SMM Taking minutes of the meeting Creating/Scheduling Social Media Content Email Marketing Bookkeeping Clerical tasks Email Management Calendar Management Creating Brochure Website Updating/Design Creating Reports