Cynthia Kanayo Martins

I’m a Virtual Assistant, Customer Support Specialist, and Igbo Language Translator with over 5 years of experience in helping businesses like yours thrive by handling the things that keep them running smoothly behind the scenes.

Whether you need someone to manage your calendar, handle emails, or provide top-tier customer support, I’m here to take those tasks off your plate so you can focus on what you do best. I’ve worked with entrepreneurs, startups, and small businesses, making sure they stay organized and on top of things while delivering a high level of service to their clients.

I’m not just about checking off tasks — I genuinely care about making your life easier and helping your business grow. I’ve worked with tools like Google Workspace, Slack, ClickUp, and Notion to streamline workflows and keep communication flowing smoothly. I’m the kind of person who loves to stay organized and stay ahead of deadlines, which means you can trust that I’ll always have things under control.

But that’s not all I do! I’m also fluent in Igbo, and I offer language translation services to help you communicate with the Igbo-speaking market. Whether you need email translations, documents, or marketing content, I’ll ensure your message is not just accurate but also culturally relevant and impactful. Expanding into the Igbo-speaking community has never been easier, and I’m here to help make that happen.

What drives me is seeing your business succeed. My goal is to be that reliable, proactive partner you can always count on. I approach every project with a genuine sense of responsibility, and I love bringing order and clarity to any task I take on. From administrative support to customer service and translations, I’m committed to delivering high-quality results with a friendly touch.

• Virtual Assistance: Email management, calendar coordination, task scheduling, data entry, document preparation
• Customer Support: Responding to client inquiries, live chat management, complaint resolution, customer retention
• Igbo Language Translation: Document and email translations, marketing content translation, ensuring cultural accuracy
• Project Management: Organizing projects, tracking timelines, collaborating with teams, using ClickUp and Notion
• Communication: Excellent written and verbal communication skills in English and Igbo
• Tech Proficiency: Google Workspace, Slack, Trello, Zendesk, Airtable, Zapier, HubSpot

If you’re looking for someone who truly cares about helping your business thrive while keeping everything organized, let’s connect! I’d love to chat about how I can support you and take some of the load off your shoulders.