Cynthia Eze
$10/hr
Strategic Virtual Assistant | Admin Support, ADHD Support, Customer Service
CYNTHIA EZE
Phone: -| Email:-Portfolio: bit.ly/40XRJm8 | LinkedIn: www.linkedin.com/in/cynthiachidubem
Professional Summary
A highly motivated and results-driven Virtual Assistant with 5+ years of experience
supporting C-Suite executives and companies in fast-paced environments. Expert in
project management, strategic planning and business development, coordinating
cross-functional teams and streamlining workflows. Proficient in a wide range of
productivity software and currently looking to collaborate with individuals and teams to
drive strategic growth and development.
Skills
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Effective Communication
Strategic Planning
Project Management
Workflow Automation
Calendar Management
Expense Reporting
Email Management
Meeting Coordination
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Event Coordination
Ability to Create SOPs
Correspondence Management
Research and Report Writing
Client Relationship Management
Organised and Attentive to Detail
Research, Data Entry, and Analysis
Proactive and Highly Confidential
Work Experience
Virtual Assistant
The Grayer Firm | Atlanta, Georgia
February – December 2024
● Managed executive calendars, scheduled meetings, and coordinated travel for the
leadership team, optimising time management by 25%
● Prepared, edited, and proofread key correspondence, reports, and presentations for the
executive team, maintaining accuracy and professionalism.
● Conducted in-depth research, analysed data, and compiled detailed summaries to support
executive-level decision-making and strategic planning.
● Supported cross-functional projects, streamlining workflows, and providing event
planning assistance to successfully execute high-priority initiatives.
● Implemented process improvements that enhanced organisational efficiency and reduced
bottlenecks in executive operations.
Operations Coordinator
Fontana Copy | Vancouver, Canada
July 2022 – October 2023
● Managed multiple digital marketing projects, including web design and SEO
copywriting, ensuring on-time delivery and alignment with client objectives.
● Managed client communication providing regular project updates and streamlining
communication processes, resulting in a 15% improvement in turnaround time
● Identified inefficiencies in workflows and implemented process improvements,
increasing team productivity by 20% and enhancing overall operational efficiency.
● Coordinated cross-functional teams, overseeing project milestones, deliverables, and
deadlines to ensure seamless execution and high-quality results.
Virtual Assistant
Copy Hub | Abuja, Nigeria
April 2021 – June 2022
● Coordinated complex schedules and appointments for executives, reducing scheduling
conflicts by 15% through proactive management.
● Provided organisational support by preparing detailed reports, presentations, and
materials for executive reviews and meetings.
● Led the coordination of key projects, assigning tasks and tracking progress using Asana,
resulting in a 10% reduction in project completion times.
● Developed and optimised administrative processes, significantly enhancing productivity
and streamlining tasks across teams.
● Conducted thorough research and compiled data for strategic initiatives, delivering
actionable insights to senior leadership while maintaining confidentiality.
EDUCATION
Bachelor of Pharmacy, University of Nigeria, Nsukka
April 2023
CERTIFICATIONS AND TRAINING
ALX Virtual Assistance Program
IT Skills, Digital Witch IT Support Community
August 2024
October 2023
TOOLS
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Notion
Asana
Trello
Monday
ClickUp
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Slack
Loom
Google Suite
Microsoft Office
HubSpot
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Highlevel
Zendesk
Zoho CRM
Zapier
ChatGPT
