Crystal G. Poore

Crystal Poore Munford, AL- Authorized to work in the US for any employer Work Experience Assembler/Assembly line worker C & J Tech - Alexander City, AL April 2016 to January 2018 Utilized established assembly instructions to complete jobs in a efficient and accurate manner, assisted quality assurance by visually inspecting items and removing defected parts, worked in a teambased environment to maintain line productivity, verified part numbers and placed parts in appropriate shipping containers, planned and paced work efficiently in order to meet daily and weekly project or production goals, observed all safety policies and procedures. Telemarketer/Fundraiser Courtesy Call Inc - Sylacauga, AL March 2014 to January 2016 Made an average 80+ outbound calls per day, delivered scripted sales talks to customers reached via an automatic dialing system, overcame objections using friendly and persuasive strategies, answered questions with knowledgeable responses, displayed excellent sales skills and understanding of such skills, managed high call volume with tact and professionalism, met or exceeded service and quality standards every review period. Customer Service Representative Clark's Communication Inc. - Oxford, AL November 2011 to December 2013 Effectively communicated with and support sales, marketing and Administrative teams on a daily basis, resolved customer inquiries and complaints in a timely and empathetic manner, directed calls to appropriate individuals and departments, helped drive sales goals and achieve monthly quotas, set appointments for sales and management, helped acquire new leads. Education High School in Business Talladega High School - Talladega, AL August 1996 to May 2002 Skills Assembly Line, Assembly Worker, 55 wpm typist, microsoft word