Cristine Bartin

With over 7 years of professional experience, I have built a strong foundation in customer service, quality assurance, and team support, both onsite and in remote environments. I began my career as a Customer Service Representative, where I developed a passion for delivering consistent, empathetic, and solutions-oriented support. Over time, I took on leadership roles including Subject Matter Expert, Quality Assurance Analyst, and eventually Supervisor, guiding teams to meet performance goals and deliver excellent service.

Most recently, I worked remotely as a Customer Service Representative (Independent Contractor) for a U.S.-based healthcare provider. In this role, I handled patient inquiries via phone and email, processed sensitive information with accuracy, and collaborated with different departments to ensure smooth operations. I am confident working across different time zones, particularly U.S. EST, and thrive in fast-paced, detail-driven environments.

I am tech-savvy and comfortable using tools such as Slack, Hubstaff, Zendesk, and internal CRMs. I am also familiar with standard workplace communication and productivity platforms. I learn quickly and adapt well to new systems and processes, which allows me to start contributing right away when joining new teams.

As a Virtual Assistant or Customer Support professional, I offer a reliable, organized, and proactive approach. I take pride in clear communication, problem-solving, and staying one step ahead to anticipate both client and customer needs. Whether it involves scheduling, responding to inquiries, data entry, reporting, or team coordination, I bring strong attention to detail, accountability, and a positive attitude.

My work ethic is grounded in professionalism, empathy, and integrity. I am fluent in English, both spoken and written, have a quiet home office setup, a stable internet connection, and I am committed to long-term growth with clients who value consistency, trust, and high-quality service. I am excited to bring my skills to a company where I can contribute value while continuing to learn and grow.