Cristina Deluyas

CRISTINA S. DELUYAS 30 F. Lazaro St. Canumay Valenzuela City Contact Number: - Email:- OBJECTIVE: To work with an Organization which provides Challenging Opportunities and Recognition. Making Endeavours to attain Excellence in Management Techniques by taking Initiative, accepting responsibilities, decision making and team work. Height: 5’6Weight: 160 lbs. Religion: Roman CatholicDate of birth: 12/25/1984 Number of child: 2 Reference: Available upon request. EDUCATIONAL BACKGROUND: COLLEGE:Our Lady of Fatima University (Undergraduate of B.S. Nursing) HIGHSCHOOL:Children of Mary Immaculate College WORKING EXPERIENCES: Company Name:Sykes Marketing Services July 23, 2007 – April 23, 2012 Position: Sales and Customer Service JOB DESCRIPTION: Handled Inbound and Outbound Account Excellent Customer Service and at the same time Sales Expertise Has intimate knowledge of the customer needs Handles in the best interest of customer and company Present and Sell company products and services to current and potential clients. Develop and maintain sales materials and current product knowledge.\ Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate company staff. SKILLS: Was able to speak above average English Interpersonal, Flexible and multi-tasking Has knowledge in MS Word, Powerpoint and Excel Technical and technological Skills Key Sales and Marketing Skills Company Name: TELETECH August 19, 2013 – Feb. 12, 2014 Position:Financial Account Specialist JOB DESCRIPTION: Provides financial advice by studying operational issues; applying financial principles and practices; developing recommendations. Provides resolution to be able to achieve customer satisfaction for every calls handled Must provide a great customer experience Was able to handle at least 3 minutes per call for handling time. Respond to the customer quick and know how to emphatize. Company Name: A-FONTANE COMPANY (Brunei, Darussalam) September 11,2014 – December 6,2014 Position:Junior Marketing Operations JOB DESCRIPTION: Provide leadership in creating and ensuring compliance in key sales, marketing and account management process. Define and implement our operational strategy from lead generation to client restoration. Performance measuring and reporting. Workflow process development and documentation. SKILLS: Was able to speak above average English Interpersonal, Flexible and multi-tasking Has knowledge in MS Word, Powerpoint and Excel Technical and Technological Skills Key Sales and Marketing Skills HOME BASED JOBS: >TELEMARKETING -We are offering health insurance for US customers. >VIRTUAL ASSISTANT - I’m the one who is responsible to answer all emails of my client. >APPOINTMENT SETTER (REAL ESTATE) - Setting an appointment for a realtor. I hereby certify that the above information are true and correct with the best of my knowledge. CRISTINA S. DELUYAS